Crisis Clinician, Community Crisis Response

Heritage Behavioral Health Center- HBHC

. Provide community-based crisis intervention for children, adolescents, adults, and families .

Posted 10/24/2026part-timeDecatur • Illinois • United StatesMid-LevelSenior💰 $23 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community-based crisis intervention, clinical assessments, and coordination with various stakeholders in mental health and substance use crises. Proficient in utilizing electronic health records and maintaining compliance with mental health regulations.

Highest-signal resume keywords

Mental Health Professional QualificationCrisis Intervention ExperienceClinical Assessment SkillsKnowledge of Behavioral Health DiagnosesStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical AssessmentsCrisis InterventionSubstance Use ScreeningSafety PlanningDe-Escalation TechniquesElectronic Health RecordsI-CAT FamiliarityBehavioral Health KnowledgeCrisis Services ExperienceInvoluntary Admission Processes

Soft Skills

Decision-MakingProblem-SolvingWritten CommunicationVerbal CommunicationTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelElectronic Health Records

Certifications & Qualifications

Mental Health Professional (MHP) QualificationMaster's-Level Qualified Mental Health Professional (QMHP) Credential

Industry Keywords

Crisis ServicesCommunity ResourcesBehavioral HealthSubstance UseCo-Occurring DisordersPsychiatric ServicesEmergency ServicesIllinois Mobile Response and Stabilization ServicesCare CoordinationMultidisciplinary Team

About the role

Key responsibilities & impact

Provide community-based crisis intervention for children, adolescents, adults, and families
Respond face-to-face, by phone, or virtually to mental health or substance use crises
Facilitate clinical responses alongside a Recovery Support Specialist
Complete clinical assessments, including the I-CAT, substance use screening, and suicide and safety evaluations
Provide de-escalation, safety planning, brief counseling, and determine the least restrictive appropriate level of care
Coordinate with hospitals, emergency services, law enforcement, courts, community providers, and emergency department physicians
Support stabilization, referrals, and linkage to care
Assist with involuntary admission processes for adults when needed
Complete clinical documentation and hand off to Care Coordination for follow-up
Participate in team debriefs and ongoing training
Respond to calls from 988, 911-to-988 transfers, the HFS CARES Line, and Heritage's crisis line
Work across homes, emergency departments, and community settings in Macon, DeWitt, and Piatt Counties

Requirements

What you’ll need

Mental Health Professional (MHP) qualification under Illinois Rule 140
Bachelor's degree in human services, social work, psychology, education, or a related field, or 5 years of clinical behavioral health experience
Valid driver's license
Reliable transportation and current automobile insurance
Ability to travel throughout Macon, DeWitt, and Piatt Counties during overnight hours
Knowledge of behavioral health diagnoses, including serious mental illness, substance use, and co-occurring disorders
Understanding of psychiatric and medical services and community resources
Strong decision-making, problem-solving, written, and verbal communication skills
Ability to work independently in the field and as part of a multidisciplinary team
Comfort with electronic health records, Microsoft Word, and Excel
Master's-level Qualified Mental Health Professional (QMHP) credential preferred
QMHPs must obtain licensure within 2 years of employment
Experience in crisis services preferred
Familiarity with the I-CAT and Illinois Mobile Response and Stabilization Services (MRSS) preferred

Benefits

Comp & perks

Mileage reimbursement at the IRS rate for work-related travel
Comprehensive Mobile Crisis Response Team training, including crisis de-escalation and the I-CAT
Two-person team model with a partner in the field
Consultation from an on-call Crisis Supervisor and Substance Use Consultant
Part-time schedule that leaves room for school, family, or other commitments
Required crisis training provided
Work that helps people stay safe and avoid unnecessary hospitalization