Sales Development Representative – Inbound

HERO Software

. Respond promptly to incoming inbound leads and contact prospects by phone .

Posted 10/16/2026full-timeRemote • GermanyMid-LevelSenior💰 €52,000 - €68,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and active listening skills while engaging with prospects in a fast-paced sales environment. Proficient in using Salesforce and modern sales tools, with a focus on lead qualification and pipeline management.

Highest-signal resume keywords

Salesforce ProficiencyLead QualificationStrong German Skills (C1)Effective CommunicationTeam-Oriented Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Active ListeningMotivationGoal-Oriented ApproachStructured Work StyleWillingness to Develop

Tools & Technologies

SalesforceAutomation ToolsAI-Powered Processes

Industry Keywords

Lead ManagementCustomer-Facing RolesTrade BusinessesSales EnablementWeb Demos

About the role

Key responsibilities & impact

Respond promptly to incoming inbound leads and contact prospects by phone
Conduct qualified initial conversations and understand the workflows and challenges of trade businesses
Qualify leads, identify needs and decision-makers, and schedule web demos for Account Executives
Prioritize leads and maintain an overview of the pipeline, even with high volumes
Document activities and leads in Salesforce
Use automation and AI-powered processes to work efficiently and systematically
Work closely with Account Executives, Marketing, and Sales Enablement
Provide feedback on lead quality and campaigns

Requirements

What you’ll need

Initial experience in sales, customer-facing roles, or customer service is preferred
Motivation, strong communication skills, and a willingness to develop
Comfortable engaging with people, active listening skills, and the ability to ask effective questions
Fast-paced, goal-oriented, and structured approach, even with high inquiry volumes
Willingness to actively use modern sales tools, automation, and AI
Team-oriented mindset and willingness to share learnings, successes, and best practices
Very strong German skills (at least C1)
Good English skills (at least B1)

Benefits

Comp & perks

Flexible working hours and location-independent remote work
Germany Ticket subsidized by €29
30 days of vacation (including December 24 and 31)
Additional days off for special occasions, such as weddings, moving, and the birth of a child
One Volunteering Day for a social project
JobRad bicycle leasing
Sports benefits through Hansefit or EGYM Wellpass
Access to Bloom, our mental health partner
Additional company-funded health insurance through Allianz
Monthly professional shoulder and neck massages at the Hanover office
Annual professional development budget currently amounting to €800 for courses, books, or coaching
Regular feedback and development discussions
Clear HERO career path
Summer and holiday parties
Regular team events
Annual co-workations with the HERO team within the EU