Sales Development Representative – Inbound

HERO Software

. Respond promptly to inbound leads and contact prospects by phone .

Posted 10/17/2026full-timeRemote • GermanyMid-LevelSenior💰 €50,000 - €71,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and active listening skills while effectively qualifying leads and scheduling demos. Proficient in using modern sales tools and automation to enhance efficiency in a fast-paced, goal-oriented environment.

Highest-signal resume keywords

Lead QualificationSalesforce DocumentationGerman Language Proficiency (C1)Customer Service ExperienceCollaboration with Account Executives

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Communication SkillsActive Listening SkillsTeam-Oriented MindsetGoal-Oriented Work StyleApproachable Manner

Tools & Technologies

SalesforceAutomation ToolsAI-Powered Processes

Industry Keywords

Skilled-Trades BusinessesInbound LeadsDiscovery CallsLead Pipeline ManagementSales Enablement

About the role

Key responsibilities & impact

Respond promptly to inbound leads and contact prospects by phone
Conduct qualified discovery calls and understand how skilled-trades businesses operate and the challenges they face
Qualify leads, identify needs and decision-makers, and schedule web demos for Account Executives
Prioritize leads and maintain an overview of the pipeline, even with high volumes
Document activities and leads in Salesforce
Use automation and AI-powered processes to work efficiently
Collaborate closely with Account Executives, Marketing, and Sales Enablement
Provide feedback on lead quality and campaigns

Requirements

What you’ll need

Ideally, some initial experience in sales, customer-facing roles, or customer service
Motivation, strong communication skills, and a willingness to develop
An open and approachable manner, active listening skills, and the ability to ask effective questions
A fast-paced, goal-oriented, and structured way of working, even with high inquiry volumes
Willingness to actively use modern sales tools, automation, and AI
Team-oriented mindset and willingness to share learnings, successes, and best practices
Excellent German skills, at least C1 level
Good English skills, at least B1 level

Benefits

Comp & perks

Flexible hours and location-independent remote work, supported by a Germany-wide public transport pass subsidized at €29 per month
30 days of annual leave (including December 24 and 31), plus additional paid leave for special occasions such as weddings, moving house, and the birth of a child
One paid volunteering day for a social project
JobRad bicycle leasing program
Sports benefits through Hansefit or EGYM Wellpass
Access to the mental health partner Bloom
Additional company health insurance through Allianz
Monthly professional shoulder and neck massages at the Hanover office
An annual professional development budget, currently €800, for courses, books, or coaching
Regular feedback and development discussions
HERO career plan for internal growth
Summer and Christmas parties, as well as regular team events
Annual co-working trips with the HERO team within the EU