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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and the ability to build trust with customers while providing tailored advice about dog nutrition. Exhibits a performance-driven mindset and a passion for helping dog owners make informed purchasing decisions.
Highest-signal resume keywords
Customer Service ExperienceSales ExperiencePhone Communication SkillsEmpathyPerformance-Driven
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Approachable MannerTrust BuildingInitiativeReliabilityMotivation
Industry Keywords
Dog NutritionWarm LeadsTailored AdvicePurchasing DecisionsCustomer Support
About the role
Key responsibilities & impact- Call warm leads who have requested a trial pack or expressed interest
- Speak with dog owners every day
- Get to know their dogs and provide tailored advice
- Explain the HEY HOLY nutrition concept in a simple, easy-to-understand way
- Support customers in making confident purchasing decisions
- Represent HEY HOLY with energy, empathy, and professionalism
Requirements
What you’ll need- Enjoy speaking with people and have a natural, approachable manner
- Build trust through personality and authenticity
- Love dogs
- Be performance-driven and motivated to achieve results
- Work reliably and demonstrate initiative
- Feel comfortable speaking on the phone for extended periods
- Experience in sales, customer service, or phone-based roles is a plus, but not required
Benefits
Comp & perks- Warm leads – no cold calling
- Flexible working model
- Structured onboarding with clear guidance and training
- Supportive team environment that helps you improve
- No aggressive sales tactics required
- Honest advice and a clear, relevant concept that is easy to explain
