Regional Director – Resort Operations

HHS, LLC

. Provide leadership to multiple resort housekeeping departments within a designated region .

Posted 10/12/2026full-timeRemote • North Carolina • United StatesLead💰 $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing multiple resort housekeeping departments, focusing on team development, customer satisfaction, and operational efficiency. Proficient in analyzing data to meet compliance and budget goals while fostering a positive team environment.

Highest-signal resume keywords

Hospitality Management ExperienceMulti-Site ResponsibilityQuality Control SystemsTeam LeadershipData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementOperational EfficiencyQuality ControlData AnalysisCustomer Satisfaction

Soft Skills

Team BuildingCoachingCollaborationCommunicationMorale Support

Tools & Technologies

Word Processing SoftwareSpreadsheet SoftwareVarious Hospitality Software

Certifications & Qualifications

High School DiplomaGEDCraft Apprenticeship

Industry Keywords

Hospitality IndustryResort ManagementHousekeeping OperationsGuest SatisfactionFlexible Schedule

About the role

Key responsibilities & impact

Provide leadership to multiple resort housekeeping departments within a designated region
Coordinate with the on-site director to lead a goal-oriented resort housekeeping department
Foster an effective, productive, and rewarding team environment
Support team morale, passion, quality, and respect
Maintain and/or improve customer and guest satisfaction
Perform daily inspections and assessments
Coach and counsel team members
Collaborate with resort and company leadership to set expectations and achieve goals
Analyze data and adjust operations to meet facility, budget, and compliance goals
Execute, maintain, and monitor quality control systems and budgets

Requirements

What you’ll need

5+ years of hospitality management experience, including multi-site responsibility
High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
Ability to work a flexible schedule that may include nights, weekends, and holidays
Computer experience with word processing, spreadsheets, and various software
Must be willing to relocate for promotion opportunities
Proficiency in languages other than English, especially Spanish, is a plus
Veterans and candidates with military experience are encouraged to apply

Benefits

Comp & perks

Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match
Employee assistance program (EAP)
Career development and ongoing training