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Tech Stack
Tools & technologiesAWS
About the role
Key responsibilities & impact- Learn how Hi Marley builds and ships software, runs AWS infrastructure, implements AI features, and operates its control environment
- Build relationships with Product, Engineering, DevOps, and Security to maintain accurate customer-facing information
- Own carrier security reviews, including questionnaires, third-party risk assessments, and follow-up requests for new deals and renewals
- Support Sales with security sections of RFPs
- Maintain the security questionnaire answer library and escalate novel commitments, contract language, or control gaps to Security and Legal
- Answer carrier questions about AI features, third-party data processors, model monitoring and changes, and customer data handling
- Help build and maintain evidence for the AI governance program aligned with ISO/IEC 42001 or NIST AI RMF
- Serve as day-to-day contact for SOC 2 Type II and ISO auditors
- Plan evidence requests, collect and organize control evidence, interpret auditor requests and findings, and track remediation to closure
- Maintain information security, privacy, and AI policies
- Draft practical standards and guidelines for Security leadership approval
- Identify gaps between documented and actual practices and work with control owners to close them
Requirements
What you’ll need- 3–5 years of experience in security compliance, GRC, IT audit, or customer security assurance, ideally at a B2B SaaS company
- Hands-on experience completing security questionnaires, including SIG, CAIQ, and custom customer questionnaires
- Experience completing security sections of RFPs
- Direct experience supporting a SOC 2 Type II examination, including evidence collection and auditor walkthroughs
- Working knowledge of ISO/IEC 27001 or another management system standard, including how it is structured and audited
- Technical understanding of AWS, identity and access management, encryption, and the software development lifecycle
- Clear, precise writing and ability to describe controls in plain language
- Ability to manage many requests against deadlines across Sales, Legal, Product, and Engineering
- Nice-to-have: experience in insurance, financial services, or another regulated industry
- Nice-to-have: familiarity with NY DFS Part 500, the NAIC Insurance Data Security Model Law, or the NAIC Model Bulletin on AI use by insurers
- Nice-to-have: exposure to ISO/IEC 42001, the NIST AI Risk Management Framework, or other AI governance frameworks
- Nice-to-have: experience maintaining a risk register or customer-facing trust center, such as Vanta, Drata, SafeBase, Loopio, or Conveyor
- Nice-to-have: experience using AI tools to draft, check, and maintain questionnaire responses
- Nice-to-have: familiarity with privacy requirements and data processing agreements, such as CCPA/CPRA and PIPEDA
- Nice-to-have: relevant certifications such as CISA, CISSP, CISM, or CRISC
Benefits
Comp & perks- Equity grants for all employees
- A 4% matching 401(k) program
- Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
- Monthly wellness stipend
- Paid parental leave
- A flexible vacation policy
- Flexible, hybrid work environment
- Ample opportunities to learn, take on new challenges, and make an impact
- Fun, lively startup culture that embraces creativity and innovation
- Culture of engagement, diversity, inclusion, and belonging
