Senior Account Manager

Hi Marley

. Serve as executive owner and primary point of contact for strategic, complex, high-value enterprise accounts .

Posted 10/6/2026full-timeBoston • Massachusetts • United StatesSenior💰 $112,000 - $208,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in enterprise account management, with a proven ability to develop and execute strategic account plans that align with customer objectives. Possesses strong executive presence and communication skills to build trusted relationships at the C-suite level while navigating complex organizational dynamics.

Highest-signal resume keywords

Enterprise Account ManagementC-Suite EngagementSalesforce ProficiencyComplex Deal StrategyProperty & Casualty Insurance Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Strategy DevelopmentPipeline DevelopmentForecastingQuota AttainmentMulti-Million-Dollar Deal Closing

Soft Skills

Executive CommunicationStorytellingCollaborationAttention to DetailRelationship Building

Tools & Technologies

SalesforceSFA Tools

Industry Keywords

InsurTechHigh-Value Enterprise AccountsLong Sales-Cycle EnvironmentsExecutive-Level Buying CommitteesMarket Dynamics

About the role

Key responsibilities & impact

Serve as executive owner and primary point of contact for strategic, complex, high-value enterprise accounts
Build and sustain trusted relationships through the C-suite
Develop and execute multi-year, executive-level strategic account plans
Align Hi Marley’s roadmap with customer business objectives and transformation initiatives
Navigate complex organizational structures, competing priorities, and ambiguity
Lead cross-functional alignment across Marketing, Product, Design, Engineering, and Customer teams
Drive end-to-end execution of account strategy
Ensure measurable value realization, adoption, and renewal across the portfolio
Own pipeline development, forecasting, and quota attainment
Maintain forecasting, pipeline hygiene, account plans, and activity tracking in Salesforce or comparable SFA tools
Advise senior customer stakeholders and internal leadership on business issues, processes, and trends
Monitor competitors, market dynamics, and emerging product trends
Represent Hi Marley at executive events, conferences, and customer engagements
Operate with executive-level autonomy and judgment
Synthesize enterprise engagement insights to inform go-to-market strategy, product roadmap prioritization, and executive decisions
Shape complex deal strategy
Mentor peers and codify best practices as a player-coach

Requirements

What you’ll need

10–15+ years of enterprise account management experience
Proven track record of closing and expanding complex, multi-million-dollar enterprise software deals
Experience selling in long sales-cycle environments (6 mo.+) with multi-stakeholder, executive-level buying committees
Track record of leading and growing large, complex Fortune-class enterprise accounts
Experience engaging at the C-suite and senior executive level
Strong executive presence and ability to build trust-based relationships
Exceptional executive communication, storytelling, organizational, and collaboration skills
Strong attention to detail
Ability to navigate ambiguity, competing priorities, and rapid change in a high-growth startup environment
Comfort with 30–40% travel
Experience in Property & Casualty insurance and/or InsurTech strongly preferred
Experience with Salesforce or comparable SFA tools
Must be authorized to work in the U.S.

Benefits

Comp & perks

Variable compensation component based on individual and/or team performance
Equity grants for all employees
4% matching 401(k) program
Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
Monthly wellness stipend
Paid parental leave
Flexible vacation policy
Flexible, hybrid work environment
Opportunities to learn, take on new challenges, and make an impact