Senior Integration Consultant

Hi Marley

. Own and lead Tier 1 customer integrations, ensuring reliable implementation and long-term integration health .

Posted 10/9/2026full-timeBoston • Massachusetts • United StatesSenior💰 $109,200 - $202,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Tier 1 customer integrations, with a strong focus on REST API, webhook, and SSO implementations. Capable of translating complex technical concepts for diverse audiences while fostering consultative relationships and optimizing integration processes.

Highest-signal resume keywords

REST API IntegrationSaaS ImplementationCustomer-Facing Technical LeadershipIntegration TroubleshootingMentoring and Guiding Teammates

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API IntegrationOAuth AuthenticationWebhook ConfigurationIntegration Troubleshooting ToolsQA TestingDataDogTechnical ConsultingAnalytical Problem SolvingAutomation TechnologiesAI/ML Exposure

Soft Skills

Clear CommunicationAutonomous OperationCross-Functional CollaborationRelationship BuildingConfident Presentation

Industry Keywords

Insurance TechnologyP&C Technology EcosystemCustomer IntegrationsIntegration DocumentationIntegration Health

About the role

Key responsibilities & impact

Own and lead Tier 1 customer integrations, ensuring reliable implementation and long-term integration health
Engage directly with customer IT teams to architect, configure, test, and troubleshoot complex, multi-system REST API, webhook, SSO, and SFTP integrations
Lead customer-facing technical conversations across phone, video, email, and in-person meetings
Translate complex technical concepts into clear, actionable guidance for technical and non-technical audiences
Serve as a technical guide for the team, offering design feedback and troubleshooting support
Build consultative customer relationships and recommend integration optimizations
Collaborate with Support, Product, and Engineering to triage and resolve integration issues
Maintain and improve integration documentation, playbooks, and reusable patterns
Participate in QA testing of new integration features
Stay current with AI and automation trends and identify workflow and customer-outcome improvements

Requirements

What you’ll need

7+ years of related experience, including 4+ years owning enterprise customer integrations end to end in SaaS implementation, API integration, or technical consulting roles
Strong working knowledge of REST APIs, authentication methods (OAuth, API keys), webhooks, and integration troubleshooting tools (e.g., DataDog)
Experience leading customer-facing technical conversations independently, including difficult conversations and escalations
Experience guiding or mentoring less-experienced teammates on technical work
Strong analytical and root-cause troubleshooting capabilities
Ability to operate autonomously while collaborating cross-functionally
Clear, confident communicator across technical and non-technical audiences
Comfort working in a fast-paced, high-growth startup environment
Experience in insurance or P&C technology ecosystem preferred
Exposure to AI/ML tools and automation technologies a plus

Benefits

Comp & perks

Equity grants for all employees
A 4% matching 401(k) program
Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
Monthly wellness stipend
Paid parental leave
A flexible vacation policy
Flexible, hybrid work environment
Ample opportunities to learn, take on new challenges, and make an impact