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Senior Liability Adjuster
High Definition Vehicle Insurance (HDVI). Independently investigate, evaluate, negotiate, and resolve complex commercial auto liability claims from assignment through final resolution .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge in commercial auto liability claims, including coverage analysis, liability investigation, and settlement negotiation. Proven ability to manage high-exposure claims while maintaining regulatory compliance and delivering exceptional customer service.
Highest-signal resume keywords
Commercial Auto Liability Claims ExperienceBodily Injury EvaluationLitigation ManagementSettlement NegotiationClaims Management Technology Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Coverage AnalysisLiability InvestigationDamages EvaluationReservingNegotiationClaims Strategy DevelopmentAccident ReconstructionTelematics UsageCritical ThinkingProblem Solving
Soft Skills
Senior-Level CommunicationOrganizationLeadershipMentoringDecision Making
Tools & Technologies
Google WorkspaceAdobe AcrobatClaims Management TechnologySnapsheet
Certifications & Qualifications
Active Adjuster's License
Industry Keywords
Commercial Trucking OperationsMotor Carrier ExposuresHigh-Severity ClaimsLarge-Loss ClaimsRegulatory Compliance
About the role
Key responsibilities & impact- Independently investigate, evaluate, negotiate, and resolve complex commercial auto liability claims from assignment through final resolution
- Conduct coverage, liability, causation, damages, and exposure investigations using reports, medical documentation, accident reconstruction, telematics, dash-camera footage, GPS/ELD data, and other evidence
- Manage high-exposure and large-loss claims, identify severity indicators, escalate claims, and develop action plans
- Evaluate bodily injury damages and establish, evaluate, and adjust loss and expense reserves
- Negotiate settlements and pursue subrogation, contribution, indemnification, and other recovery opportunities
- Manage litigated claims and defense counsel strategy, including budgets, discovery, depositions, experts, mediation, settlement conferences, and trial preparation
- Coordinate Rapid Response, SIU, accident reconstruction, independent medical evaluations, investigators, experts, and specialized resources
- Participate in large-loss reviews, severity roundtables, reserve reviews, mediations, and claim strategy discussions
- Serve as a senior technical resource, mentor, and escalation point for less-experienced adjusters
- Assist Claims leadership with file reviews, training, quality initiatives, process improvement, and emerging claim trends
- Maintain proactive communication, comprehensive documentation, regulatory compliance, and customer focus
- Manage complex claim inventory while meeting quality, productivity, customer service, cycle time, reserve accuracy, financial stewardship, and claim outcome expectations
Requirements
What you’ll need- 5+ years of commercial auto liability claims experience
- Significant experience independently handling bodily injury, attorney-represented, litigated, complex, large-loss, and high-severity claims from investigation through resolution
- College education or equivalent combination of education and relevant claims experience preferred
- Active Adjuster’s License and ability to obtain and maintain all required state licenses
- Advanced knowledge of commercial auto claims, coverage analysis, liability investigation, negligence principles, damages evaluation, reserving, settlement negotiation, litigation management, commercial trucking operations, motor carrier exposures, and applicable state and federal regulations
- Experience managing large-loss and high-exposure claims
- Strong bodily injury evaluation capabilities
- Strong litigation, negotiation, and vendor-management experience
- Experience handling complex commercial trucking exposures, including large deductibles and Independent Owner-Operators
- Ability to use telematics, dash-camera footage, GPS/ELD information, crash data, and other evidence
- Strong reserving, analytical, critical-thinking, problem-solving, and independent decision-making skills
- Senior-level communication, organization, and leadership capabilities
- Ability to manage multiple complex claims, competing priorities, and critical deadlines
- Ability to serve as a technical resource and mentor to less-experienced claims professionals
- Proficiency with Google Workspace, Adobe Acrobat, and claims management technology
- Snapsheet or similar platform experience preferred
- Must be legally authorized to work in the United States for any employer
- HDVI does not sponsor employment visas
Benefits
Comp & perks- Competitive salary and an enticing bonus program
- Unlimited PTO with 11 paid holidays each year
- Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D
- FSA / HSA programs
- 401(k) retirement plan with company match contribution
- Inclusive Parental Leave policy
- Wednesdays are standing meeting-free for focused work
- Birthday meal reimbursement
- Remote-friendly environment with periodic in-person team offsites