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Client Specialist – Non-Profit Business Operations
HigherRing. Support a nonprofit client by keeping daily operations running smoothly .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in nonprofit operations, including grant writing, compliance with employment laws, and efficient administrative management. Proficient in utilizing AI tools for enhancing workflows and maintaining accurate records.
Highest-signal resume keywords
Nonprofit Operations ManagementGrant Writing And ReportingHR Practices And Employment Law ComplianceAI Tools ProficiencyStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Grant WritingGrant ReportingHR ComplianceNonprofit RegistrationAdministrative ManagementRecordkeepingProblem-SolvingAttention To DetailOrganization SkillsDigital Recordkeeping
Soft Skills
Strong CommunicationProactive Self-StarterExcellent JudgmentDetail-OrientedAbility To Manage Tasks Independently
Tools & Technologies
AI ToolsGeminiClaudeDigital Recordkeeping SystemsAdministrative Software
Industry Keywords
Nonprofit SectorComplianceEmployment LawsTax-Exempt RequirementsBoard Reporting
About the role
Key responsibilities & impact- Support a nonprofit client by keeping daily operations running smoothly
- Manage insurance renewals and maintain related records
- Complete state and federal registration and reporting, including state Attorney General registration
- File and maintain property tax exemptions
- Keep administrative systems efficient and effective
- Support audit readiness and transition to more secure digital recordkeeping
- Create and maintain a master administrative calendar
- Support recruiting, onboarding, development, and terminations
- Ensure compliance with employment laws and required staff training
- Maintain personnel files and support contractor oversight and records
- Implement and maintain HR policies, programs, and practices
- Support seasonal staffing for the organization’s field crew
- Manage all grants and contracts
- Research, identify, and draft grant proposals
- Explain organizational program impact in proposals and reports
- Prepare progress reports for the Board and funders
- Prepare and submit final grant reports
- Maintain accurate application and report records
- Ensure compliance with grant guidelines
- Work closely with leadership and report progress to the Board of Directors
Requirements
What you’ll need- Fluency in spoken and written English (second language a plus)
- Strong communication and problem-solving ability
- Proactive self-starter with excellent judgment
- Highly detail-oriented with strong organization skills
- Strong tech proficiency: multitasking across browsers, tabs, and tools
- Hands-on experience using AI tools such as Gemini or Claude for drafting, research, and administrative tasks
- Ability to review AI-generated work for accuracy and protect sensitive information when using AI
- Interest in finding new ways AI can make workflows more efficient
- 3+ years in nonprofit operations, administration, or a similar role
- Experience with grant writing and grant reporting
- Working knowledge of HR practices and employment law compliance
- Familiarity with nonprofit registration, reporting, and tax-exempt requirements
- Comfortable evaluating and improving software tools and workflows
- Strong organization and attention to detail
- Clear writing and communication
- Ability to manage many tasks and deadlines independently
- Reliable home workspace: quiet, distraction-free, with a closing door
- Hard-wired Ethernet connection; minimum 50 Mbps download / 5 Mbps upload speeds
- Must live and work from one of the listed U.S. states
- Must be physically located in, work from, and be authorized to work in the United States
- Must be willing to complete background checks prior to hire and after an offer
Benefits
Comp & perks- Remote work
- Equal opportunity employment
- Impact employment with a socially responsible, B Corp, climate-neutral, 1% for the Planet employer