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HighFive Healthcare

Accounts Receivable Specialist

HighFive Healthcare

. Manage HighFive’s Oral Surgery insurance accounts receivable process .

Posted 10/16/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Oral Surgery insurance accounts receivable, including accurate claim submission, denial resolution, and compliance with healthcare regulations. Proficient in utilizing EHR systems and billing software to enhance operational efficiency and achieve departmental goals.

Highest-signal resume keywords
Oral Surgery Billing ExperienceDenial Management ExpertiseHealthcare Billing KnowledgeEHR Systems ProficiencyAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims SubmissionBilling Discrepancy ResolutionRoot Cause AnalysisClaim RebillingAccounts Receivable ManagementMedical Insurance KnowledgeHealthcare Reimbursement ProcessesExcel ProficiencyDenial Patterns IdentificationAppeal Tracking
Soft Skills
Excellent CommunicationProblem-Solving SkillsAbility To Work IndependentlyTime ManagementAttention To Detail
Tools & Technologies
Electronic Health Record (EHR) SystemsBilling SoftwareClearinghousesPayer Portals
Industry Keywords
Healthcare ComplianceHIPAA RegulationsAccounts ReceivableInsurance ClaimsTMJ Billing

About the role

Key responsibilities & impact
  • Manage HighFive’s Oral Surgery insurance accounts receivable process
  • Submit claims accurately and on time
  • Follow up on unpaid and denied claims
  • Work with insurance companies, healthcare payors, and patients to resolve billing discrepancies and issues
  • Investigate, appeal, and resolve denied or rejected claims
  • Clarify discrepancies with insurance companies and ensure proper reimbursement
  • Review and assess Explanation of Benefits (EOBs) at the claim level
  • Determine root causes of billing or claim submission issues and prevent recurrence
  • Correct and rebill claims based on denials using standardized processes and procedures
  • Follow up on unresolved claims through system resources, clearinghouses, payer portals, or calls to payors
  • Assess whether appeals are required and track appeals for timely payment and resolution
  • Identify recurring denial patterns and report them to management
  • Communicate with team members, payors, patients, and other relevant parties
  • Keep current with internal processes, industry standards, and government regulations related to denial management
  • Participate in special projects or perform additional duties as required
  • Meet or exceed required accounts per day
  • Achieve department goals for net collection rates and denied-claim resolution

Requirements

What you’ll need
  • Oral Surgery billing experience required
  • Denial/Claim OR AR Experience with TMJ (temporomandibular joint/orthognathic surgery) preferred
  • High school diploma or equivalent; associate or bachelor’s degree in healthcare, business, or a related field preferred
  • Minimum of 2 years of experience in healthcare billing and accounts receivable
  • Knowledge of medical insurance plans, billing procedures, and healthcare reimbursement processes
  • Proficiency with Electronic Health Record (EHR) systems and billing software
  • Dental billing experience preferred but not required
  • Working knowledge of excel and system workflows
  • Prior experience with mid or large-scale healthcare business office of 100 or more providers preferred
  • Strong attention to detail with the ability to accurately review and process claims
  • Excellent communication and problem-solving skills
  • Ability to work independently and manage multiple tasks simultaneously
  • Knowledge of HIPAA and other healthcare compliance regulations