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National Account Manager
Highland Spring Ltd. Take commercial ownership of a portfolio of UK grocery customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong commercial ownership of UK grocery accounts, with expertise in customer planning, account P&L management, and effective negotiation skills. Proficient in leveraging data insights to drive customer proposals and enhance profitability across various teams.
Highest-signal resume keywords
FMCG Sales ExperienceAccount ManagementCustomer PlanningP&L ManagementTrade Investment Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account P&L ManagementCustomer PlanningPromotional EffectivenessForecastingData AnalysisExcel ProficiencyPresentation Skills
Soft Skills
Confident CommunicationInfluencing SkillsRelationship BuildingOrganisational SkillsJudgement
Industry Keywords
FMCGGSCOPCompetition LawE-commerceCustomer Activation
About the role
Key responsibilities & impact- Take commercial ownership of a portfolio of UK grocery customers
- Develop and deliver customer plans and Joint Business Plans
- Manage account P&Ls and deliver volume, revenue, margin and profit targets
- Lead customer negotiations, promotional planning and range discussions
- Work with Supply Chain to build accurate forecasts and support availability and service
- Use category, shopper and customer insight to create proposals, grow distribution and bring new products to market
- Build relationships across buying, category, supply and online teams
- Coordinate Finance, Marketing, Category, Technical and NPD colleagues to deliver customer commitments
- Travel to customers, head office in Blackford, other company sites and team meetings
- Report to the National Account Controller
Requirements
What you’ll need- FMCG sales experience and a track record of managing UK grocery customers, or substantial account management experience demonstrating readiness to take full commercial ownership of national accounts
- Experience of customer planning, commercial negotiations and managing account P&L performance
- Strong understanding of trade investment, promotional effectiveness, forecasting and customer profitability
- Ability to turn data and insight into clear recommendations and persuasive customer proposals
- Confident communication and influencing skills, with ability to build relationships across different teams and levels
- Organised, accountable approach to managing competing priorities, with sound judgement on when to act and when to seek support
- Working knowledge of GSCOP and Competition Law
- Strong Excel and presentation skills
- Experience in beverages, water or premium FMCG brands welcome
- Exposure to e-commerce or customer activation across stores and online welcome
Benefits
Comp & perks- Competitive package with bonus and benefits
- Professional development
- Opportunities to build experience across the business
- Flexible, trusting workplace
- Home-based role
- Collaborative commercial team