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HighLevel

Employee Experience Lead – Internal Events

HighLevel

. Own the strategy for employee programs, initiatives, recognition, and events aligned with HighLevel’s culture, values, and business priorities .

Posted 10/26/2026full-timeRemote • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and executing employee engagement programs and large-scale corporate events, ensuring alignment with organizational culture and values. Proficient in program management, vendor coordination, and leveraging social media for community-building and recognition initiatives.

Highest-signal resume keywords
Employee Engagement ProgramsEvent ManagementProgram ManagementCreative JudgmentStrong Writing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Program ManagementEvent PlanningBudget ManagementData AnalysisSocial Media StrategyAI and Automation ApplicationSOP CreationVendor ManagementCultural Program DesignCommunity-Building Tactics
Soft Skills
CollaborationCustomer EmpathyAttention to DetailComfort with AmbiguityStorytelling
Industry Keywords
Employee ExperienceCorporate EventsHigh-Growth OrganizationGlobal RetreatInternal Communications

About the role

Key responsibilities & impact
  • Own the strategy for employee programs, initiatives, recognition, and events aligned with HighLevel’s culture, values, and business priorities
  • Design culture-defining programs that strengthen connection, recognition, belonging, and pride across a remote and distributed workforce
  • Own the annual employee experience calendar covering recognition moments, campaigns, events, and cultural activations
  • Develop creative ways to increase employee participation and community momentum
  • Track program participation and feedback and connect programs to broader engagement results
  • Lead end-to-end strategy and execution for Leadership Kickoff, HighLevel’s 1,700–2,000-person Global Retreat, and other flagship internal events
  • Ensure events reflect HighLevel’s culture, brand, and values through programming, environment, communications, content, and details
  • Design the full employee attendee journey from announcement through travel, onsite participation, and post-event follow-up
  • Manage event agencies and partners across venues, production, A/V, travel, hotels, transportation, catering, and other services
  • Build event plans, manage budgets and risks, establish readiness checkpoints, and lead onsite delivery and escalations
  • Draft communications for events, recognition, employee programs, campaigns, and culture initiatives
  • Partner with the Chief of Staff on company-wide messaging, executive communications, and channel strategy
  • Capture and share employee stories and outcomes that bring HighLevel’s culture to life
  • Use internal and external social media to amplify employee experiences, recognition, events, and culture
  • Create shareable moments and activate employee and leader voices
  • Bring current engagement, events, social media, and community-building trends into programs
  • Create SOPs, run-of-show documents, vendor briefs, and reusable program frameworks
  • Use feedback, participation, cost, and operational data to improve programs, vendors, and events
  • Apply AI and automation to planning, communications, attendee support, reporting, and repetitive workflows

Requirements

What you’ll need
  • 8+ years of relevant experience in employee engagement and culture programs, internal events, program management, or a related field
  • Progressive experience ideally in a high-growth or global organization
  • Proven experience leading complex, multi-day corporate events through agency and vendor partners
  • Experience designing employee experience and engagement programs that strengthen connection, recognition, belonging, participation, and employee pride
  • Strong writing and storytelling skills for employee and event communications
  • Knowledge of social media and community-building tactics
  • Excellent program management across workstreams, timelines, dependencies, budgets, risks, and stakeholders
  • Experience selecting, briefing, managing, and holding vendors and agencies accountable
  • Strong creative judgment for engaging, memorable, on-brand, practical, and scalable experiences
  • Ability to design for different countries, cultures, time zones, accessibility needs, and employee populations
  • Ability to collaborate across Internal Communications, Marketing, Finance, Legal, People Operations, and business leadership without formal authority
  • Ability to build structure, fix processes, and create repeatable programs and playbooks
  • Customer empathy and attention to employee experience details
  • Comfort with ambiguity and ability to drive incomplete ideas toward clear outcomes
  • Able to overlap with US Eastern hours as needed
  • Able to travel internationally for flagship internal events

Benefits

Comp & perks
  • Global, remote-first work arrangement
  • International travel for flagship internal events
  • Opportunity to work on high-visibility employee experience, recognition, culture, and global internal events programs
  • Collaboration with global teams and leaders across the business