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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and executing employee engagement programs and large-scale corporate events, ensuring alignment with organizational culture and values. Proficient in program management, vendor coordination, and leveraging social media for community-building and recognition initiatives.
Highest-signal resume keywords
Employee Engagement ProgramsEvent ManagementProgram ManagementCreative JudgmentStrong Writing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementEvent PlanningBudget ManagementData AnalysisSocial Media StrategyAI and Automation ApplicationSOP CreationVendor ManagementCultural Program DesignCommunity-Building Tactics
Soft Skills
CollaborationCustomer EmpathyAttention to DetailComfort with AmbiguityStorytelling
Industry Keywords
Employee ExperienceCorporate EventsHigh-Growth OrganizationGlobal RetreatInternal Communications
About the role
Key responsibilities & impact- Own the strategy for employee programs, initiatives, recognition, and events aligned with HighLevel’s culture, values, and business priorities
- Design culture-defining programs that strengthen connection, recognition, belonging, and pride across a remote and distributed workforce
- Own the annual employee experience calendar covering recognition moments, campaigns, events, and cultural activations
- Develop creative ways to increase employee participation and community momentum
- Track program participation and feedback and connect programs to broader engagement results
- Lead end-to-end strategy and execution for Leadership Kickoff, HighLevel’s 1,700–2,000-person Global Retreat, and other flagship internal events
- Ensure events reflect HighLevel’s culture, brand, and values through programming, environment, communications, content, and details
- Design the full employee attendee journey from announcement through travel, onsite participation, and post-event follow-up
- Manage event agencies and partners across venues, production, A/V, travel, hotels, transportation, catering, and other services
- Build event plans, manage budgets and risks, establish readiness checkpoints, and lead onsite delivery and escalations
- Draft communications for events, recognition, employee programs, campaigns, and culture initiatives
- Partner with the Chief of Staff on company-wide messaging, executive communications, and channel strategy
- Capture and share employee stories and outcomes that bring HighLevel’s culture to life
- Use internal and external social media to amplify employee experiences, recognition, events, and culture
- Create shareable moments and activate employee and leader voices
- Bring current engagement, events, social media, and community-building trends into programs
- Create SOPs, run-of-show documents, vendor briefs, and reusable program frameworks
- Use feedback, participation, cost, and operational data to improve programs, vendors, and events
- Apply AI and automation to planning, communications, attendee support, reporting, and repetitive workflows
Requirements
What you’ll need- 8+ years of relevant experience in employee engagement and culture programs, internal events, program management, or a related field
- Progressive experience ideally in a high-growth or global organization
- Proven experience leading complex, multi-day corporate events through agency and vendor partners
- Experience designing employee experience and engagement programs that strengthen connection, recognition, belonging, participation, and employee pride
- Strong writing and storytelling skills for employee and event communications
- Knowledge of social media and community-building tactics
- Excellent program management across workstreams, timelines, dependencies, budgets, risks, and stakeholders
- Experience selecting, briefing, managing, and holding vendors and agencies accountable
- Strong creative judgment for engaging, memorable, on-brand, practical, and scalable experiences
- Ability to design for different countries, cultures, time zones, accessibility needs, and employee populations
- Ability to collaborate across Internal Communications, Marketing, Finance, Legal, People Operations, and business leadership without formal authority
- Ability to build structure, fix processes, and create repeatable programs and playbooks
- Customer empathy and attention to employee experience details
- Comfort with ambiguity and ability to drive incomplete ideas toward clear outcomes
- Able to overlap with US Eastern hours as needed
- Able to travel internationally for flagship internal events
Benefits
Comp & perks- Global, remote-first work arrangement
- International travel for flagship internal events
- Opportunity to work on high-visibility employee experience, recognition, culture, and global internal events programs
- Collaboration with global teams and leaders across the business
