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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and developing affiliate managers while driving revenue growth through strategic account management and operational excellence. Proficient in forecasting, data analysis, and ensuring compliance with affiliate program policies.
Highest-signal resume keywords
Affiliate ManagementPeople LeadershipRevenue ForecastingContract NegotiationData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Affiliate Program ManagementRevenue Impact AnalysisPerformance CoachingOperational Process DevelopmentContract Management
Soft Skills
Excellent CommunicationDecision-MakingEmotional IntelligenceCoaching AbilityAdaptability
Tools & Technologies
FirstPromoterTipaltiTableauCRM SystemsBusiness Intelligence Tools
Industry Keywords
SaaSCreator EconomyFTC Endorsement GuidelinesAffiliate CompliancePartner Incentive Structures
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Lead, coach, and develop a pod of Affiliate Managers who each own a named book of 100+ lifetime-trial affiliates
- Run weekly 1:1s, book reviews, and performance conversations
- Own the pod’s trial commit, forecast, and pacing; report weekly on wins, risks, and asks
- Course-correct when an affiliate or Affiliate Manager book is slipping
- Serve as the escalation point for sensitive affiliate situations
- Manage endorsement agreements, verify deliverables, and move contracts and payouts through Legal, Finance, and leadership approvals
- Grow the variety of affiliate avatars and build the next wave of top producers
- Coach Affiliate Managers across the full funnel, including lead generation, trial conversion, and trial-to-paid quality
- Partner with Land and Activation teams on clean affiliate handoffs
- Build and improve Expand playbooks, SOPs, and onboarding
- Collaborate with Business Development, Product Marketing, Events, Compliance, Legal, Finance, Accounts Payable, and RevOps
- Ensure affiliates comply with HighLevel Affiliate Program Policies
- Plan and attend affiliate recognition moments and events, including LevelUp, Commander experiences, and affiliate-hosted events
- Represent HighLevel with top affiliates in person
- Advise leadership on programs, incentives, tooling, headcount, and new segments
Requirements
What you’ll need- 8+ years of experience in affiliate, partner, channel, creator/influencer, or strategic account management, ideally in SaaS
- 3+ years of direct people management experience leading partner, affiliate, or account managers
- Experience owning a multi-million dollar partner or affiliate book with forecast accountability
- Track record of owning and growing a large book of high-value partner, affiliate, creator, or channel relationships with measurable revenue impact
- Proven people leadership, including hiring, onboarding, coaching, and holding partner or account managers accountable
- Experience managing high-profile, high-personality partners, including tough negotiations and emotional escalations
- Strong analytical skills, including forecasting, cohort data analysis, pacing views, and action planning
- Experience with partner incentive structures, commission programs, tiered recognition, and contract or endorsement-based partnerships
- Operational rigor and ability to build repeatable processes and documentation
- Excellent written and verbal communication
- Ability to thrive in a fast-moving, high-growth environment and make decisions with imperfect information
- Willingness to travel approximately 1–2 times per quarter
- Experience with affiliate platforms and tools such as FirstPromoter or Tipalti, CRMs, and BI tools such as Tableau
- Familiarity with marketing agency, SMB SaaS, or creator economy spaces
- Working knowledge of FTC endorsement guidelines and affiliate compliance
- Experience with international partner markets
Benefits
Comp & perks- Remote-first organization
- Opportunity to work with a global team across 10+ countries
- Affiliate recognition moments and events, including LevelUp, Commander experiences, and affiliate-hosted events
- Travel opportunities for affiliate events and key relationship meetings
- Participation in co-marketing, recognition, and affiliate programs
