Product Manager II – Payment Orchestration

HighLevel

. Own the roadmap and execution for the payment orchestration platform, including the orchestrator, transaction lifecycle, receipts, and webhook ingress .

Posted 9/15/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payment orchestration, including transaction lifecycle management, API design, and compliance with PCI standards. Proven ability to drive improvements in transaction success and platform reliability through data-driven decision-making and collaboration with cross-functional teams.

Highest-signal resume keywords

Product Management ExperiencePayment Systems KnowledgeAPI Design CollaborationData-Driven Decision MakingFintech Ecosystem Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment OrchestrationTransaction Lifecycle ManagementWebhook ProcessingIdempotencyReconciliationAuthorization Rates ImprovementProvider SelectionCost EfficiencyPlatform ReliabilitySaaS Familiarity

Soft Skills

CollaborationCommunicationLeadership

Industry Keywords

FintechPayment Service ProviderGateway IntegrationPlatform Growth LeversTransaction SuccessData IntegritySecurity Compliance

About the role

Key responsibilities & impact

Own the roadmap and execution for the payment orchestration platform, including the orchestrator, transaction lifecycle, receipts, and webhook ingress
Improve authorization rates and cost efficiency through routing, provider selection, retries, and failover across PSPs and gateways
Lead authorizations, captures, refunds, voids, and disputes while ensuring correctness, idempotency, and state integrity
Build reliable inbound webhook processing that normalizes, deduplicates, and distributes provider events to downstream services
Own accurate receipts and transaction records
Partner with engineering to design documented payment APIs and events
Drive instrumentation, alerting, reconciliation, uptime, latency, and error-rate improvements
Ensure PCI, risk, data integrity, security, scalability, and compliance
Collaborate with engineering, design, data, risk, support, and partner-facing teams
Use payments data to prioritize the roadmap and measure impact
Deliver measurable improvements in transaction success, platform reliability, provider coverage, and builder experience

Requirements

What you’ll need

4+ years of Product Management experience focused on payments, fintech, platform, or API/infrastructure products
Track record of shipping impactful platform or infrastructure features that improved reliability, coverage, or transaction success in a high-scale environment
Working understanding of payment systems, PSP/gateway integrations, authorization-to-settlement lifecycle, webhooks, idempotency, and reconciliation
Strong technical fluency and ability to partner with engineering on API design, event models, and system trade-offs
Familiarity with SaaS and platform growth levers, including internal platform adoption, developer experience, and reliability as a driver of customer trust
Experience building and shipping features within payments, fintech, or platform/infrastructure ecosystems
Ability to reason about payment routing, PSP integrations, idempotency, event delivery, retries, timeouts, duplicates, and reconciliation
Data-driven approach to transaction logs, failure reasons, provider quirks, authorization rates, latency, and reconciliation gaps

Benefits

Comp & perks

Global, remote-first work environment
Opportunity to learn the intricacies of scaling a B2B SaaS startup
Opportunity to develop impactful products
Passionate, dynamic work environment
Well-funded and profitable company