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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full payment lifecycle, ensuring timely and accurate commission payouts while maintaining strong relationships with affiliates. Proficient in automating processes and collaborating with cross-functional teams to enhance operational efficiency.
Highest-signal resume keywords
Payment Lifecycle ManagementCommission Cycle ManagementAdvanced Excel ProficiencyPayment Management PlatformsAnalytical Judgment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commission ManagementRevenue OperationsBilling OperationsPayout Dispute ResolutionRoot-Cause Analysis
Soft Skills
Strong Communication SkillsAccountabilityTrust Building
Tools & Technologies
RAMPBill.comTipaltiGoogle Sheets
Industry Keywords
Affiliate ProgramsContractual PaymentsSOP DevelopmentFinancial Integrity
About the role
Key responsibilities & impact- Own the full payment lifecycle from signed agreement through payout for commissions and contractual payments across the affiliate base
- Serve as primary contact for affiliates regarding commission or endorsement contracts through video calls, phone calls, text messages, and email
- Build trust with affiliates and ensure audits, follow-ups, and new processes are implemented
- Partner with Affiliate Managers to verify deliverable completion before each cycle
- Provide final sign-off on payment accuracy with Revenue Operations
- Own and resolve payout disputes, clawbacks, refunds, chargebacks, duplicate accounts, and self-referrals
- Apply affiliate program policies and agreement terms to payment decisions
- Build documented, repeatable payout processes, SOPs, exception policies, and calculation methodologies
- Automate manual work over time
- Collaborate cross-functionally with Affiliate, Revenue Operations, Finance, and Legal teams
- Ensure payments are made on time and disputes are resolved within defined SLAs
Requirements
What you’ll need- 5+ years of related experience in commissions, partner or affiliate payouts, revenue operations, billing, or finance operations
- Advanced proficiency in Excel or Google Sheets
- Hands-on experience with payment or vendor management platforms such as RAMP, Bill.com, Tipalti, or similar
- Strong bias-to-action and accountability
- Extensive experience running a commission cycle end to end
- Comfort in customer-facing conversations about money, delays, prorations, and clawbacks
- Ability to explain complicated finance situations in plain language
- Strong analytical judgment and root-cause analysis ability
- Strong written and verbal communication skills
- High integrity with confidential financial information
Benefits
Comp & perks- Remote-first organization
- Full-time employment
- Equal Opportunity Employer
- Voluntary demographic information; refusal will not affect application status
