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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and managing onboarding programs for affiliate managers, with a strong focus on continuous enablement and product knowledge. Proficient in utilizing CRM and call intelligence tools to enhance communication and optimize affiliate processes.
Highest-signal resume keywords
Affiliate Program ManagementOnboarding Program DevelopmentCRM ProficiencyCall Intelligence ToolsSaaS Affiliate Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Onboarding Program DevelopmentCall FrameworksCoaching ToolkitsProduct Knowledge ManagementLifecycle Email SequencesSOP CreationReporting for LeadershipAffiliate Process OptimizationContent DevelopmentProficiency Exams
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationCollaborationRelationship BuildingCross-Functional Teamwork
Tools & Technologies
CRM (HighLevel or Similar)Olive AIGongChorusCommunication Platforms
Industry Keywords
Affiliate MarketingChannel Partner EnablementSales EnablementDigital Marketing EcosystemAffiliate Industry Events
About the role
Key responsibilities & impact- Own onboarding for every new affiliate manager joining the affiliate team
- Build a structured 7-day, 30-day, and 90-day learning path, including content, sequence, checkpoints, and proficiency exams
- Own continuous enablement for existing Affiliate Managers to keep product knowledge and call quality current
- Create and maintain a centralized internal resource hub containing playbooks, SOPs, and tools
- Design and own structured onboarding for new affiliates outside the endorsed tier
- Build and maintain the product knowledge baseline for qualified affiliate managers
- Collaborate with Affiliate Partner individuals to build lifecycle email, SMS, and in-app communication sequences guiding affiliates from sign-up through first trial
- Work cross-functionally to optimize the new-affiliate process for broader team goals
- Provide reports for senior leadership, finance, revenue operations, and other stakeholders
- Attend affiliate industry events, conferences, and meetups, representing GHL and building relationships with affiliate partners
- Collaborate with senior affiliate leadership while building enablement infrastructure for the affiliate organization
Requirements
What you’ll need- 4–6 years of experience in affiliate program management, channel partner enablement, sales enablement, or a directly adjacent role
- Thorough experience building onboarding programs, call frameworks, or coaching toolkits from scratch
- Bachelor's degree in Business, Marketing, Communications, or equivalent practical experience
- Willingness and ability to travel for events, affiliate meetups, and in-person team sessions
- Proficiency with CRM (HighLevel or similar), call intelligence tools (Olive AI, Gong, Chorus, or equivalent), and communication/outreach platforms highly preferred
- Direct experience working inside a SaaS affiliate or partner program highly preferred
- Strong English written and verbal communication
- Dallas-based or willing to travel to Dallas frequently
- Frequent in-office presence expected
- Existing network in the affiliate, partner, or digital marketing ecosystem