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HighLevel

Senior Engineering Manager – Commerce

HighLevel

. Lead the team building HighLevel's Payments Platform .

Posted 9/15/2026full-timeRemote • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in building and leading high-performing backend engineering teams while managing scalable distributed systems and ensuring high availability and reliability. Proficient in API lifecycle management, incident management, and cloud-native infrastructure.

Highest-signal resume keywords
Backend Distributed Systems DevelopmentTeam Leadership and MentoringAPI Lifecycle ManagementIncident Management and Disaster RecoveryCloud-Native Infrastructure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Go ProgrammingDistributed SystemsEvent-Driven ArchitecturesAsynchronous MessagingCI/CDAPI DesignObservabilityCapacity PlanningData Consistency ModelsReliability Engineering
Soft Skills
Excellent CommunicationTeam BuildingPerformance ManagementStakeholder EngagementCross-Functional Collaboration
Tools & Technologies
KubernetesGCP ServicesPub/SubRedisMongoDBFirestoreClickHouse
Industry Keywords
Payments PlatformFinancial ReconciliationTechnical Debt ReductionSLO OwnershipPCI ComplianceData GovernancePrivacy Controls

Tech Stack

Tools & technologies
CloudDistributed SystemsGoogle Cloud PlatformGRPCKubernetesMongoDBRedisGo

About the role

Key responsibilities & impact
  • Lead the team building HighLevel's Payments Platform
  • Own execution, reliability, and evolution of checkout, subscriptions, payment orchestration, invoicing, ledger, and financial reconciliation capabilities
  • Build, mentor, and scale a high-performing backend engineering team
  • Drive hiring, onboarding, performance management, career development, and succession planning
  • Own Payments Platform roadmap execution and predictable delivery across concurrent initiatives
  • Balance business priorities with platform investments, technical debt reduction, and reliability improvements
  • Coordinate cross-team dependencies and identify risks, blockers, and execution gaps
  • Lead sprint planning, roadmap planning, estimation, prioritization, and delivery reviews
  • Partner with Product, Finance, Compliance, Customer Success, Marketing, Infrastructure, and Security teams
  • Communicate tradeoffs, delivery timelines, risks, and technical decisions to executive stakeholders
  • Lead highly available, planet-scale payment infrastructure and reliability practices
  • Drive SLO ownership, error budgets, incident management, disaster recovery, capacity planning, and operational readiness reviews
  • Partner with Staff and Principal Engineers on architecture and technical direction
  • Guide decisions involving Domain-Driven Design, API governance, event-driven systems, service boundaries, and data consistency models
  • Establish standards for API design, code quality, testing, CI/CD, documentation, and operational readiness
  • Promote design reviews, RFCs, ADRs, postmortems, continuous improvement, automated testing, observability, and deployment tooling

Requirements

What you’ll need
  • 12+ years of experience building scalable backend distributed systems
  • 5+ years of experience working with Go
  • 5+ years of experience managing software engineering teams delivering large-scale backend platforms
  • Proven experience leading teams responsible for business-critical distributed systems with high availability and reliability requirements
  • Experience partnering with Product Managers and cross-functional stakeholders to define roadmaps, manage priorities, and deliver customer-facing capabilities
  • Strong track record of hiring, coaching, mentoring, and growing engineering talent
  • Deep understanding of distributed systems, including event-driven architectures, asynchronous messaging, consistency models, idempotency, concurrency control, and resilience patterns
  • Experience with Kubernetes/GKE, GCP services including Pub/Sub, Redis, MongoDB/Firestore, and ClickHouse
  • Experience with CI/CD and cloud-native infrastructure
  • Strong understanding of API lifecycle management, including protobuf, ConnectRPC/gRPC, versioning strategies, and contract testing
  • Experience with SLIs/SLOs, observability, incident management, disaster recovery, and capacity planning
  • Familiarity with PCI, secrets management, data governance, and privacy controls
  • Excellent communication skills with experience presenting technical strategy, delivery updates, and architectural decisions to senior stakeholders and executives

Benefits

Comp & perks
  • Global, remote-first organization
  • Opportunity to build systems supporting millions of businesses worldwide
  • Career development and succession planning
  • Continuous learning and technical mentorship
  • Ownership-focused engineering culture
  • Employee referral/EEO-compliant application process (demographic information submission is voluntary)