Software Development Engineer III, CRM – Opportunities – AI

HighLevel

. Own the full lifecycle of the Opportunities backend, translating business and customer needs into scalable, production-grade services .

Posted 9/17/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and operating scalable backend systems, with a strong focus on data modeling, API design, and performance optimization. Proven ability to lead end-to-end service development and improve customer experience through innovative solutions.

Highest-signal resume keywords

Backend System DevelopmentData Modeling (SQL and NoSQL)API DesignNode.js or Go ExperienceEvent-Driven Architecture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ModelingAPI DesignNode.jsGoScalabilityPerformance OptimizationReliability EngineeringEvent StreamingAsync ProcessingFrontend Development (Vue.js)

Soft Skills

Problem SolvingOwnershipIndependent WorkProduct Instincts

Tools & Technologies

MongoDBPostgresElasticSearchClickHouseCRM Systems

Industry Keywords

Multi-Tenant SaaSHigh-Volume WritesCustomer-Facing FeaturesAI CapabilitiesWorkflow Products

Tech Stack

Tools & technologies

AssemblyDistributed SystemsElasticSearchJavaScriptMongoDBNode.jsNoSQLPostgresSQLVue.jsGo

About the role

Key responsibilities & impact

Own the full lifecycle of the Opportunities backend, translating business and customer needs into scalable, production-grade services
Design and evolve data models for pipelines, stages, deals, and associated entities
Build and scale APIs, event-driven workflows, and background jobs for high-volume writes, automations, and integrations
Address idempotency, eventual consistency, race conditions, hot tenants, and noisy-neighbor isolation
Improve performance and reliability of large pipelines through indexing, sharding, caching, and query optimization
Build AI-assisted Opportunities features using existing AI capabilities, including CRM context assembly, prompt and response contracts, caching, cost and latency budgets, graceful degradation, and output-quality measurement
Ship end-to-end UI changes in Vue when needed
Instrument systems with logs, metrics, traces, and SLOs
Drive incident response, postmortems, and engineering hygiene
Ship Opportunities features from idea to production
Build reliable services as workspaces scale from thousands to millions of deals
Make trade-offs between speed, quality, and maintainability
Raise standards for data correctness, API design, and operational excellence
Improve customer experience through iteration and instrumentation

Requirements

What you’ll need

4+ years building and operating production backend systems at scale
Strong fundamentals in data modeling (SQL and NoSQL), API design, and distributed systems
Hands-on experience with Node.js or Go in production
Track record of owning services end-to-end — design, build, deploy, on-call
Comfort working independently in ambiguous problem spaces with high ownership
Solid grasp of scalability, performance, and reliability trade-offs
Experience building CRM, sales, pipeline, or workflow products preferred
Experience with multi-tenant SaaS at scale preferred
Familiarity with event streaming, queues, and async processing preferred
Exposure to MongoDB, Postgres, ElasticSearch, ClickHouse, or similar at non-trivial scale preferred
Experience shipping a customer-facing feature backed by an LLM or similar AI API preferred
Frontend fluency in Vue.js preferred
Strong product instincts and a portfolio or GitHub of shipped work preferred

Benefits

Comp & perks

Remote-first organization
Opportunity to work with a global team across 10+ countries
High autonomy and ownership
Ability to build systems supporting millions of businesses worldwide