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HighLevel

Staff Data Scientist – Growth & Expansion

HighLevel

. Own the customer-growth outcome end to end across onboarding, activation, trial-to-paid, multi-product adoption, and expansion revenue .

Posted 9/20/2026full-timeRemote • United StatesLead💰 $163,400 - $220,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in product and growth analytics, with a strong focus on activation, retention, and conversion strategies. Proficient in applied statistics and causal analysis, leveraging data to influence key business decisions and drive customer growth.

Highest-signal resume keywords
Product/Growth AnalyticsApplied StatisticsSQLPythonB2B SaaS

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ActivationRetentionConversionExpansionCausal AnalysisA/B TestingMetric Framework DevelopmentBehavioral Data AnalysisGrowth MeasurementData Interpretation
Soft Skills
Influencing Without AuthorityAnalytical AdvisoryMentoring
Tools & Technologies
SnowflakeDbtStatsigAI Tooling
Industry Keywords
B2B2CFreemiumTrial-to-PaidLand-and-ExpandUsage-Based Revenue

Tech Stack

Tools & technologies
PythonSQL

About the role

Key responsibilities & impact
  • Own the customer-growth outcome end to end across onboarding, activation, trial-to-paid, multi-product adoption, and expansion revenue
  • Identify early and mid-lifecycle behaviors that predict expansion and turn findings into a prioritized growth agenda
  • Connect product signals to GTM/marketing spend and Finance growth targets
  • Model the B2B2C dynamic of agency-to-sub-account activation and expansion
  • Partner on the design and rigorous interpretation of growth experiments
  • Establish shared definitions and models for trial-to-paid, churn, and add-ons
  • Set technical direction for company-wide customer-growth measurement, canonical metrics, segment definitions, and value models
  • Build reusable growth-measurement and causal-inference methods
  • Translate findings into decision-grade guidance for Growth, GTM, Finance, and product leaders
  • Act as a trusted analytical advisor and set standards adopted by adjacent data science and analytics teams
  • Flag data gaps and shape the event taxonomy supporting the funnel and value model
  • Use AI tooling such as Claude for exploration, documentation, and analysis
  • Report centrally to Product Analytics & Data Science for craft and standards
  • Help establish a foundation to scale the customer-growth mandate beyond one individual contributor

Requirements

What you’ll need
  • 9+ years in product/growth analytics, data science, or applied statistics
  • Deep experience across activation, retention, conversion, and expansion motions
  • Track record of building a metric or value framework used by multiple teams to drive outcomes
  • Strong applied statistics and ability to design analysis around causal questions
  • Fluency partnering on experiments, including A/B design, power, guardrails, and result interpretation
  • Strong SQL
  • Working proficiency in Python
  • Comfort in a Snowflake and dbt environment
  • Experience turning behavioral and revenue data into segment-level insight that changed product, growth, or GTM decisions
  • Comfort working with imperfect, in-progress data and governed sources
  • Ability to influence Growth, GTM, Finance, and product leaders without direct authority
  • B2B SaaS, CRM, or product-led growth background, especially freemium/trial and land-and-expand motions
  • Usage-based/consumption or add-on revenue exposure
  • Familiarity with Statsig or a comparable experimentation platform
  • Exposure to AI-assisted analytics workflows
  • Experience mentoring analysts

Benefits

Comp & perks
  • Remote-first organization
  • Equal Opportunity Employer
  • Voluntary demographic information collection for compliance, with no effect on application status