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Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Own the customer-growth outcome end to end across onboarding, activation, trial-to-paid, multi-product adoption, and expansion revenue
- Identify early and mid-lifecycle behaviors that predict expansion and turn findings into a prioritized growth agenda
- Connect product signals to GTM/marketing spend and Finance growth targets
- Model the B2B2C dynamic of agency-to-sub-account activation and expansion
- Partner on rigorous growth experiments and distinguish causal from correlational claims
- Partner with Product Strategy & Growth on TTP/churn and add-ons charters
- Set company-wide technical direction for customer-growth measurement, canonical metrics, segment definitions, and value models
- Build reusable growth-measurement and causal-inference methods
- Translate findings into decision-grade guidance for Growth, GTM, Finance, and product leaders
- Advise Growth, GTM, and Finance leaders and set analytical standards for adjacent teams
- Flag data gaps to Analytics Engineering and shape the event taxonomy
- Use AI tooling such as Claude to accelerate exploration, documentation, and analysis
Requirements
What you’ll need- 9+ years in product/growth analytics, data science, or applied statistics, with deep experience across activation, retention, conversion, and expansion motions
- Track record of building a metric or value framework used by multiple teams to drive real outcomes
- Strong applied statistics, including designing analysis to causal questions and understanding correlational failure modes
- Fluency partnering on experiments, including A/B design, power, guardrails, and honest result interpretation
- Strong SQL and working proficiency in Python
- Comfort in a Snowflake and dbt environment
- Experience turning behavioral and revenue data into segment-level insight that changed a product, growth, or GTM decision
- Comfort working with imperfect, in-progress data and consuming governed sources
- Ability to align Growth, GTM, Finance, and product leaders on shared numbers without direct authority
- B2B SaaS, CRM, or product-led growth background, especially freemium/trial and land-and-expand motions
- Usage-based/consumption or add-on revenue exposure
- Familiarity with Statsig or a comparable experimentation platform
- Exposure to AI-assisted analytics workflows
- Experience mentoring analysts
Benefits
Comp & perks- Global, remote-first organization
- Opportunity to work with a global team across 10+ countries
- Path to grow a pod as the mandate scales
- AI tooling (Claude and similar) provided for exploration, documentation, and analysis
