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HighLevel

Staff Data Scientist – Growth & Expansion

HighLevel

. Own the customer-growth outcome end to end across onboarding, activation, trial-to-paid, multi-product adoption, and expansion revenue .

Posted 9/26/2026full-timeRemote • IndiaLeadWebsite

Tech Stack

Tools & technologies
PythonSQL

About the role

Key responsibilities & impact
  • Own the customer-growth outcome end to end across onboarding, activation, trial-to-paid, multi-product adoption, and expansion revenue
  • Identify early and mid-lifecycle behaviors that predict expansion and turn findings into a prioritized growth agenda
  • Connect product signals to GTM/marketing spend and Finance growth targets
  • Model the B2B2C dynamic of agency-to-sub-account activation and expansion
  • Partner on rigorous growth experiments and distinguish causal from correlational claims
  • Partner with Product Strategy & Growth on TTP/churn and add-ons charters
  • Set company-wide technical direction for customer-growth measurement, canonical metrics, segment definitions, and value models
  • Build reusable growth-measurement and causal-inference methods
  • Translate findings into decision-grade guidance for Growth, GTM, Finance, and product leaders
  • Advise Growth, GTM, and Finance leaders and set analytical standards for adjacent teams
  • Flag data gaps to Analytics Engineering and shape the event taxonomy
  • Use AI tooling such as Claude to accelerate exploration, documentation, and analysis

Requirements

What you’ll need
  • 9+ years in product/growth analytics, data science, or applied statistics, with deep experience across activation, retention, conversion, and expansion motions
  • Track record of building a metric or value framework used by multiple teams to drive real outcomes
  • Strong applied statistics, including designing analysis to causal questions and understanding correlational failure modes
  • Fluency partnering on experiments, including A/B design, power, guardrails, and honest result interpretation
  • Strong SQL and working proficiency in Python
  • Comfort in a Snowflake and dbt environment
  • Experience turning behavioral and revenue data into segment-level insight that changed a product, growth, or GTM decision
  • Comfort working with imperfect, in-progress data and consuming governed sources
  • Ability to align Growth, GTM, Finance, and product leaders on shared numbers without direct authority
  • B2B SaaS, CRM, or product-led growth background, especially freemium/trial and land-and-expand motions
  • Usage-based/consumption or add-on revenue exposure
  • Familiarity with Statsig or a comparable experimentation platform
  • Exposure to AI-assisted analytics workflows
  • Experience mentoring analysts

Benefits

Comp & perks
  • Global, remote-first organization
  • Opportunity to work with a global team across 10+ countries
  • Path to grow a pod as the mandate scales
  • AI tooling (Claude and similar) provided for exploration, documentation, and analysis