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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and supporting Epic Beaker applications, with strong skills in workflow analysis, system requirements evaluation, and project management. Proficient in maintaining application environments while ensuring compliance with HIPAA and data security guidelines.
Highest-signal resume keywords
Epic Application CertificationSystems Administration ExperienceWorkflow AnalysisProject Management PrinciplesHealthcare Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic Beaker ConfigurationSystem Requirements AnalysisSystem ConfigurationTestingDocumentation CreationRoot Cause AnalysisImplementation SupportUser Experience EvaluationProblem-SolvingData Security Compliance
Soft Skills
Customer Service SkillsCritical Thinking SkillsWritten Communication SkillsVerbal Communication SkillsOrganizational Skills
Certifications & Qualifications
Epic Application CertificationBeaker Certification
Industry Keywords
Healthcare IndustryHIPAA ComplianceData Security Guidelines
About the role
Key responsibilities & impact- Configure, roll out, and support Epic Beaker applications
- Plan, design/build, test, implement, and support Epic software
- Analyze and determine system requirements and specifications
- Perform and document workflow analysis while evaluating user experience
- Support and maintain application environments using domain knowledge
- Create and maintain implementation documentation and training materials
- Configure changes within Epic environments to provide standardized, comprehensive workflows
- Correct issues, conduct routine maintenance, update systems with new functionality, and implement new technologies
- Guide and support end-users and resolve end-user system issues
- Contribute to and independently manage small to medium projects
- Provide stakeholders with timely updates on tasks, projects, and issues
- Conduct problem-solving and root cause analysis for routine to moderately complex problems
- Identify solutions and complete documentation
Requirements
What you’ll need- 3 years of systems administration experience within one or more Epic modules
- Associate's degree required, or 2 years of relevant work experience in lieu of an Associate's Degree
- Epic Application Certification within 6 months
- Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
- Excellent customer service skills
- Critical thinking skills
- Highly effective written and verbal communication and interpersonal skills
- Strong organizational skills in managing priorities
- Knowledge of project management principles
- 3 years of healthcare industry experience preferred
- Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience preferred
- Beaker certification preferred
- Ability to comply with HIPAA, data security guidelines, company policies, applicable laws, and training requirements
- Ability to lift up to 10 pounds constantly, 10 to 25 pounds occasionally, and 25 to 50 pounds rarely
Benefits
Comp & perks- Remote-based position
- Travel requirement of 0%–25%