Business Systems Analyst

Highmark Health

. Support the application product lifecycle, especially claims processing and related application components .

Posted 10/1/2026full-timeUnited StatesMid-LevelSenior💰 $68,400 - $105,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims processing and application lifecycle management, with strong analytical skills to identify trends and improve processes. Proficient in Agile methodologies and capable of translating business requirements into actionable specifications.

Highest-signal resume keywords

Claims Processing SoftwareAgile Methodology CertificationSQLAnalytical SkillsProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLAgile MethodologyBusiness AnalysisRequirements GatheringProcess ImprovementUser Story CreationTest Plan DevelopmentDefect ManagementData AnalysisProject Risk Management

Soft Skills

Communication SkillsReport WritingCollaborationProblem-SolvingAdaptability

Tools & Technologies

FacetsAmisysHealthRulesAgile Project Management ToolsOpen Systems Technologies

Certifications & Qualifications

Agile Methodology CertificationCSMCSPO

Industry Keywords

Claims ProcessingHealthcare IT RegulationsData Security GuidelinesHIPAA ComplianceEmerging Technology Trends

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support the application product lifecycle, especially claims processing and related application components
Collaborate with customers, engineers, architects, capability managers, and team members to capture capability needs and define quality business solutions
Gather project specifications and translate business requirements into detailed specifications for new capabilities and application enhancements
Analyze business problems and data to identify trends and process-improvement opportunities in claims operations
Create and maintain business vision, requirements, client personalization, user stories, and basic user-interface designs
Participate in the full software development lifecycle on Agile Scrum teams, including roles such as Business Technical Analyst or Tester
Support requirements testing through test plans, scenarios, documentation, defect management, and analysis of customer impacts
Ensure required standards and approvals are met throughout the project lifecycle
Conduct or assist with requirements walkthroughs and sprint reviews
Report project status, enable vendor solutions, and provide accurate documentation
Identify and explore AI and automation opportunities in the claims domain and assist with implementation
Identify, document, and manage project risks, defects, and issues
Stay informed about claims technology market trends to support business value statements
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree in Business Management, Information Systems, or closely related field
3 - 5 years in IS/IT
Familiarity with open systems technologies
Awareness of emerging healthcare IT regulations and trends
Exposure to claims processing software or platforms (e.g., Facets, Amisys, HealthRules)
Agile Methodology Certification (e.g., CSM, CSPO)
Analytical Skills
Problem-Solving
Communication Skills
Report Writing
SQL
Agile Methodology
Agile Project Management
Must comply with HIPAA, data security guidelines, company policies, applicable laws, and training requirements
Language Requirements (other than English): None

Benefits

Comp & perks

Hybrid work arrangement indicated in the job board location field
Travel required: 0% - 25%