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Claims Processor
Highmark Health. Screen, review, evaluate online entries, correct errors, and perform quality control review and final adjudication of paper/electronic claims .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims processing, including reviewing, evaluating, and adjudicating claims while ensuring compliance with organizational policies. Proficient in data entry, problem-solving, and maintaining accurate records in a fast-paced environment.
Highest-signal resume keywords
Claims AdjudicationData Entry and VerificationProblem SolvingCustomer InteractionQuality Control
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingMathematics for Claims AdjudicationData AnalysisAdministrative ProceduresClerical Procedures
Soft Skills
CommunicationAttention to DetailAbility to Take Direction
Tools & Technologies
Operating Systems for Claim Processing
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Claims ReviewBenefit EligibilityQuality StandardsCorrective ActionProduction Standards
About the role
Key responsibilities & impact- Screen, review, evaluate online entries, correct errors, and perform quality control review and final adjudication of paper/electronic claims
- Determine whether to return, deny, or pay claims according to organizational policies and procedures
- Review processed claims and inquiries to determine corrective action, including adjusting claims as necessary
- Use enrollment, benefit, and historical claim processing information to take corrective action
- Coordinate benefits and interact with customers as needed
- Complete claims adjustments resulting from audits, member/provider calls, other insurance information, appeals, and system changes
- Provide technical assistance in researching and resolving inquiries
- Receive and process claims by entering and verifying claims data
- Resolve claim edits, review history records, determine benefit eligibility, and determine final payment levels
- Escalate issues to supervision and maintain professional communication with internal and external customers
- Meet production and quality standards while maintaining timely and accurate work
- Maintain accurate records, including timekeeping records, and attend required training classes
Requirements
What you’ll need- High School Diploma/GED
- 1 year of related experience
- Ability to take direction and navigate through multiple systems simultaneously
- Knowledge of administrative and clerical procedures and systems, including word processing and managing files and records
- Ability to use mathematics to adjudicate claims
- Ability to solve problems within pre-defined methods and guidelines
- Knowledge of operating systems specific to claim processing
- Ability to review claims and analyze critical data
- Standard Eastern Time business hours