Epic Orders Systems Analyst

Highmark Health

. Configure, roll out, and support assigned Epic Orders applications .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $68,400 - $105,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring, supporting, and implementing Epic Orders applications while ensuring compliance with HIPAA and data security guidelines. Possesses strong analytical, problem-solving, and communication skills to effectively manage projects and support end-users.

Highest-signal resume keywords

Epic Orders ExperienceEpic Application CertificationSystems Administration ExperienceHealthcare Industry ExperienceProject Management Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System ConfigurationWorkflow AnalysisUser Experience EvaluationDocumentation CreationProblem-SolvingRoot Cause AnalysisTestingImplementation SupportData Security ComplianceHIPAA Compliance

Soft Skills

Customer Service SkillsCritical Thinking SkillsEffective CommunicationInterpersonal SkillsOrganizational Skills

Certifications & Qualifications

Epic Application CertificationBugsy Certification

Industry Keywords

HealthcareEpic SoftwareInformation SecurityBusiness ConductPrivacy Policies

About the role

Key responsibilities & impact

Configure, roll out, and support assigned Epic Orders applications
Plan, design/build, test, implement, and support Epic software
Analyze and determine system requirements and specifications
Perform and document workflow analysis and evaluate user experience
Support and maintain environments or applications using domain knowledge
Create and maintain implementation documentation and training materials
Configure changes within Epic environments to provide standardized, comprehensive workflows
Correct issues, conduct routine maintenance, update systems with new functionality, and implement new technologies
Guide and support end-users in using Epic and resolve end-user system issues
Contribute to and independently manage small to medium projects
Provide timely progress updates to stakeholders on assigned tasks, projects, and issues
Conduct problem-solving and root cause analysis for routine to moderately complex problems
Identify solutions and complete documentation
Protect covered information, cardholder data, and confidential customer information
Comply with HIPAA, privacy and information security policies, the Code of Business Conduct, applicable laws, and training requirements

Requirements

What you’ll need

3 years of systems administration experience within one or more Epic modules
Epic Orders experience preferred
3 years of experience in the healthcare industry preferred
Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
Excellent customer service skills
Critical thinking skills
Effective written and verbal communication and interpersonal skills
Strong organizational skills in managing priorities
Knowledge of project management principles
Associate's degree required
2 years of relevant work experience in lieu of an Associate's Degree
Epic Application Certification within 6 months required
Bugsy Certification preferred
No language other than English required
Ability to comply with HIPAA, data security guidelines, company policies, and applicable laws
Ability to lift up to 10 pounds constantly, 10 to 25 pounds occasionally, and 25 to 50 pounds rarely

Benefits

Comp & perks

Remote-based position
Work from home
Travel requirement of 0%–25%