Epic Systems Analyst – Ambulatory

Highmark Health

. Configure, roll out, and support Ambulatory Epic applications .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $68,400 - $105,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and supporting Epic applications, with strong capabilities in systems analysis, requirements documentation, and user training. Proficient in problem-solving and project management within the healthcare domain, ensuring compliance with HIPAA and data security standards.

Highest-signal resume keywords

Epic Application CertificationSystems Administration ExperienceBusiness And Systems AnalysisProject Management PrinciplesHealthcare Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Application ConfigurationRequirements DefinitionSystem DesignWorkflow AnalysisProblem ResolutionTesting And ImplementationDocumentation CreationUser Experience EvaluationSystem MaintenanceRoot Cause Analysis

Soft Skills

Excellent Customer Service SkillsCritical Thinking SkillsEffective Communication SkillsInterpersonal SkillsOrganizational Skills

Certifications & Qualifications

Epic Application Certification

Industry Keywords

Healthcare IndustryHIPAA ComplianceData Security GuidelinesBusiness Conduct CodeAmbulatory Epic Applications

About the role

Key responsibilities & impact

Configure, roll out, and support Ambulatory Epic applications
Perform business and systems analysis, requirements definition and documentation, system design, and problem resolution
Communicate with system end-users to understand issues and implement solutions
Plan, design/build, test, implement, and support Epic software
Analyze and determine system requirements and specifications
Perform and document workflow analysis while evaluating user experience
Support and maintain environments or applications using domain knowledge
Create and maintain application implementation documentation and training materials
Configure Epic environment changes to provide standardized, comprehensive workflows
Correct issues, conduct routine maintenance, update systems with new functionality, and implement new technologies
Guide and support end-users and provide solutions to system issues
Independently contribute to and manage small to medium projects
Provide timely stakeholder updates on tasks, projects, and issues
Conduct problem-solving and root cause analysis for routine to moderately complex problems
Identify solutions and complete documentation
Occasionally teach/train others and rarely travel from the office to various work sites

Requirements

What you’ll need

3 years of systems administration experience within one or more Epic modules
Associate's degree required, or 2 years of relevant work experience in lieu of an Associate's Degree
Epic Application Certification within 6 months
Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
Excellent customer service skills
Critical thinking skills
Highly effective written and verbal communication and interpersonal skills
Strong organizational skills in managing priorities
Knowledge of project management principles
Preferred: Experience with Epic Ambulatory
Preferred: 3 years of experience in the healthcare industry
Preferred: Bachelor's degree in Computer Science, Information Systems, Healthcare or relevant experience
Must comply with HIPAA, data security guidelines, company policies, applicable laws, and the Code of Business Conduct

Benefits

Comp & perks

Remote-based position
Travel requirement of 0%–25%
Epic Application Certification may be obtained within 6 months