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Highmark Health

OpTime Systems Analyst

Highmark Health

. Configure, roll out, and support assigned Epic applications .

Posted 9/15/2026full-timeRemote • Alabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in configuring and supporting Epic applications, particularly Epic OpTime, while providing analytical support and collaborating with clinical staff to enhance operational efficiency. Proficient in project management, system analysis, and compliance with healthcare regulations.

Highest-signal resume keywords
Epic Application CertificationEpic OpTime Systems Analyst ExperienceSystems Administration ExperienceHealthcare Industry ExperienceProject Management Principles

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Epic Application ConfigurationWorkflow AnalysisSystem Requirements AnalysisTesting and ImplementationData Security ComplianceRoot Cause AnalysisUser Experience EvaluationDocumentation CreationAnalytical SupportSystem Maintenance
Soft Skills
Customer Service SkillsCritical Thinking SkillsEffective CommunicationInterpersonal SkillsOrganizational Skills
Certifications & Qualifications
Epic Application Certification
Industry Keywords
HealthcareHIPAA CompliancePerioperative DepartmentsSurgical AreasEpic Modules

About the role

Key responsibilities & impact
  • Configure, roll out, and support assigned Epic applications
  • Provide analytical support for perioperative departments using Epic OpTime
  • Collaborate with clinical staff to understand needs and translate them into analytical solutions
  • Participate in Epic OpTime upgrades, testing, and implementation processes
  • Identify opportunities to improve efficiency and effectiveness in perioperative and surgical areas
  • Participate in special projects and initiatives
  • Plan, design/build, test, implement, and support Epic software
  • Analyze and determine system requirements and specifications
  • Perform and document workflow analysis while evaluating user experience
  • Maintain application environments and create documentation and training materials
  • Configure Epic environment changes and standardized workflows
  • Correct issues, perform routine maintenance, update systems, and implement new technologies
  • Guide and support end-users and resolve system issues
  • Independently contribute to and manage small to medium projects
  • Update stakeholders on assigned tasks, projects, and issues
  • Conduct problem-solving and root cause analysis for routine to moderately complex problems
  • Identify solutions and complete documentation

Requirements

What you’ll need
  • 3 years of systems administration experience within one or more Epic modules
  • Epic OpTime Systems Analyst experience OR experience with ORIS/PIS management preferred
  • 3 years of experience in the healthcare industry preferred
  • Associate's degree required
  • 2 years of relevant work experience in lieu of an Associate's Degree
  • Bachelor's degree in Computer Science, Information Systems, Healthcare or relevant experience preferred
  • Epic Application Certification within 6 months required
  • Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
  • Excellent customer service skills
  • Critical thinking skills
  • Effective written and verbal communication and interpersonal skills
  • Strong organizational skills
  • Knowledge of project management principles
  • Ability to comply with HIPAA, data security guidelines, company policies, and applicable laws
  • Travel requirement of 0%–25%

Benefits

Comp & perks
  • Remote-based position
  • Working at home
  • Epic Application Certification support/requirement within 6 months