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Patient Transition Coordinator
Highmark Health. Facilitate and monitor referral workflows from acute care hospitals or ambulatory outpatient settings to home .
Posted 10/15/2026full-timePittsburgh • Pennsylvania • United StatesJunior💰 $22 - $34 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating post-acute care services, ensuring compliance with HIPAA and regulatory requirements, and effectively engaging with patients and clinical teams. Proficient in data entry and managing Electronic Medical Records (EMR) to support seamless referral workflows.
Highest-signal resume keywords
Post-Acute Care CoordinationElectronic Medical Records (EMR)HIPAA ComplianceData EntryCustomer Service
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryElectronic Medical Records (EMR)Clinical DocumentationReferral Workflow ManagementPost-Acute Care Services
Soft Skills
Interpersonal CommunicationRelationship BuildingProblem Solving
Industry Keywords
HIPAA ComplianceRegulatory RequirementsTransitional CarePatient EngagementInterdisciplinary Collaboration
About the role
Key responsibilities & impact- Facilitate and monitor referral workflows from acute care hospitals or ambulatory outpatient settings to home
- Coordinate patients’ post-acute care needs with the Transitional Care Coordinator
- Secure post-acute care services through established workflows
- Partner with clinical teams to obtain clinical documentation for compliance, regulatory, insurance, and billing requirements
- Coordinate equipment delivery through internal hospital or external partners
- Enter prompt, detailed, and complete notes
- Escalate barriers when post-acute services cannot be secured
- Engage patients and families/support persons to obtain post-acute care choices and document them
- Build and maintain relationships with post-acute and hospital/network partners
- Respond to consumer inquiries regarding post-acute services
- Participate in interdisciplinary process improvement efforts, huddles, special projects, and rotational onsite work at network hospitals
- Perform other duties as assigned or requested
Requirements
What you’ll need- High school diploma/GED
- Clinical or medical background
- Data entry
- 1 year experience with Electronic Medical Records (EMR)
- Must reside in the Pittsburgh area to accommodate the initial onsite schedule and ongoing trainings/meetings
- Associate’s Degree (preferred)
- 1-3 years’ experience in the medical profession (preferred)
- 1 year of Customer Service (preferred)
- Some holidays and occasional weekend coverage is required
- Compliance with HIPAA, data security guidelines, the Code of Business Conduct, applicable laws, regulations, company policies, and training requirements