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Senior Business Solutions Consultant
Highmark Health. Support large-scale, complex customer engagements using people, process, and technology competencies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consulting and project management within the healthcare and insurance sectors, with a strong focus on delivering client-specific solutions and managing complex engagements. Proven ability to mentor junior professionals and lead cross-functional teams to achieve operational readiness and transformation goals.
Highest-signal resume keywords
Consulting ExperienceHealthcare/Insurance Industry KnowledgeProgram/Project ManagementPMP CertificationMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Solution ConfigurationBusiness AnalysisProcess Flow DevelopmentOperational ReadinessChange ManagementClient Advisory ServicesDelivery ManagementData Security ComplianceContractual Obligation ManagementMentorship
Soft Skills
LeadershipInterpersonal SkillsCommunication SkillsRelationship BuildingIndependent Work
Tools & Technologies
MS WordMS ExcelMS PowerPoint
Certifications & Qualifications
PMPITILLean Six Sigma Green BeltLean Six Sigma Black Belt
Industry Keywords
HealthcareInsuranceTechnology Platform DeliveryEnterprise TransformationMatrixed EnvironmentsClient EngagementStakeholder ManagementBusiness Conduct CodeHIPAA ComplianceOperational Procedures
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Support large-scale, complex customer engagements using people, process, and technology competencies
- Collaborate with Product, Sales, Clinical, Provider, IT, external customers, and other stakeholders
- Configure solutions and deliver value through HM Health Solutions and Health Plan products and capabilities
- Serve as a subject matter expert and trusted advisor in solutioning, implementation, and strategic capabilities
- Deliver client-facing advisory and delivery services
- Own deliverable artifacts and meet contractual obligations
- Lead workstreams, engage customer stakeholders, and develop institutional knowledge
- Develop junior professionals through coaching, mentorship, and professional development
- Contribute to complex, large-scale, multi-year client enterprise transformation programs
- Gather, synthesize, analyze, and interpret business and systems information
- Develop client-specific requirements, standard operating procedures, functional roles and responsibilities, process flows, and user guides
- Maintain expertise in the practice area and client environment
- Contribute to operational readiness, organizational change management, solution capability, packaging, estimating, planning, and delivery management
- Lead engagement workstreams to meet milestones on time, with high quality and within agreed budgets
- Perform other assigned duties
Requirements
What you’ll need- Bachelor's Degree in Information Technology, Management Information Science, Health Administration, or closely related field
- 5 years of Consulting and/or Industry experience
- Preferred: 3 years in the Healthcare/Insurance Industry
- Preferred: 3 years in Technology Platform Delivery
- Preferred: 3 years in Program/Project Management
- Preferred: Experience engaging, influencing, and advising senior executive leaders
- Preferred: Experience working in complex matrixed environments
- Proficient in MS Word, Excel, and PowerPoint
- Excellent written and spoken communications skills
- Strong leadership and interpersonal skills
- Ability to work independently and manage multiple task assignments
- Proven ability to build and sustain internal and customer relationships
- Ability to mentor, consult, and provide guidance to others
- Preferred certifications: PMP, ITIL, Lean Six Sigma Green Belt or Black Belt
- No additional language required beyond English
- Must comply with HIPAA, data security guidelines, company policies, applicable laws, and the Code of Business Conduct
- Physical work site required
Benefits
Comp & perks- Base pay range of $94,200–$151,000 per year
- Travel requirement of 0%–25%
- Professional development, coaching, and mentorship opportunities
- Hybrid work arrangement indicated in the posting metadata