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Highmark Health

Senior Business Systems Analyst

Highmark Health

. Support analytical aspects of the application product life cycle and capability enablement within a product scope .

Posted 9/22/2026full-timeRemote • United StatesSenior💰 $79,300 - $127,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering Planview Portfolios and configuring lifecycle management processes, with a strong focus on data quality initiatives and compliance reporting. Capable of leading cross-functional project teams and translating complex business needs into actionable requirements.

Highest-signal resume keywords
Planview Portfolios AdministrationLifecycle Management ConfigurationData Quality InitiativesProject GovernanceIntegration Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Data MappingAPI TroubleshootingRegression TestingFinancial PlanningPortfolio ManagementBusiness Case DevelopmentTest Case ExecutionRoot Cause AnalysisProcess ImprovementMarket Trend Analysis
Soft Skills
CollaborationMentoringProblem SolvingCustomer EngagementCommunication
Tools & Technologies
PlanviewMicrosoft Entra ID (Azure AD)JiraServiceNowSAPWorkdayPower BIMicrosoft TeamsSharePointAgilePlace
Certifications & Qualifications
Planview Administrator TrainingPlanview Reporting TrainingITIL FoundationSAFe PractitionerPower BI Certification
Industry Keywords
Business ManagementInformation TechnologyInformation SystemsGovernance BoardsChange Advisory BoardsDemand ManagementStrategic PlanningResource Capacity PlanningCompliance ReportingAudit Reviews

Tech Stack

Tools & technologies
AzureServiceNow

About the role

Key responsibilities & impact
  • Support analytical aspects of the application product life cycle and capability enablement within a product scope
  • Collaborate with customers on complex issues to understand capability needs
  • Gather project specifications and create business cases and cost sheet analyses
  • Translate high-level business needs into detailed requirements for new capabilities and enhancements
  • Analyze data to identify business problems, trends, and process improvement opportunities
  • Create and execute test cases
  • Provide root cause analyses and corrective action plans
  • Verify delivery of customer needs and ensure quality delivery
  • Identify, document, and resolve risks, defects, and issues
  • Analyze market trends for competitive insights and business value statements
  • Mentor Associate and Intermediate Business Systems Analysts
  • Lead project teams or serve as a subject matter expert on moderately complex, cross-functional projects
  • Act as the customer-facing representative and resolve complex, potentially multi-system issues
  • Administer Planview Portfolios, including users, groups, roles, security, access, screens, menus, objects, attributes, reference tables, organizational and financial structures, resources, and portfolio hierarchies
  • Configure and support workflows, lifecycle management, scripted dialogs, automation, approvals, governance checkpoints, and demand/project intake processes
  • Develop and maintain Planview reports, executive dashboards, operational dashboards, governance dashboards, and portfolio health, resource utilization, financial management, and data quality reporting
  • Support data governance, platform cleanup, configuration standards, reference data, taxonomy, audit reviews, and compliance reporting
  • Support Planview Enterprise Architecture, AgilePlace, and ProjectPlace environments
  • Support Planview integrations and troubleshoot data mappings, APIs, synchronization, monitoring, and errors
  • Manage development, test, and production environments, configuration migrations, release planning, regression testing, quarterly release assessments, impact assessments, promotion governance, and release documentation
  • Participate in governance boards, Change Advisory Boards, enhancement intake, prioritization, roadmaps, standards, and operational reviews

Requirements

What you’ll need
  • Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field
  • 5–7 years in IS/IT
  • Demonstrated experience administering Planview Portfolios
  • Experience configuring lifecycle management, scripted dialogs, conditional logic, automated notifications, approval workflows, stage-gate processes, demand management workflows, project intake processes, governance checkpoints, and automated field updates
  • Strong understanding of demand intake processes, project governance, portfolio management, strategic planning, resource capacity planning, financial planning and budgeting, capital and operational expenditure tracking, benefit realization planning, and program management concepts
  • Experience developing and maintaining Planview reports and executive, operational, and governance dashboards
  • Experience supporting data quality initiatives, configuration governance, reference data management, taxonomy management, audit reviews, and compliance reporting
  • Knowledge or experience with Planview Enterprise Architecture, AgilePlace, and ProjectPlace
  • Experience supporting integrations between Planview and Microsoft Entra ID (Azure AD), Jira, ServiceNow, SAP, Workday, Power BI, Microsoft Teams, and SharePoint
  • Experience with data mapping, API troubleshooting, user synchronization, integration monitoring, and error analysis
  • Experience with development, test, and production environments; configuration migrations; release planning; regression testing; and SaaS release reviews
  • Experience participating in or supporting platform governance boards, Change Advisory Boards, enhancement intake processes, prioritization reviews, platform roadmaps, standards reviews, and operational reviews
  • Preferred: Planview Administrator Training, Planview Portfolios Administration Training, Planview Reporting Training, Agile and Scrum Fundamentals, ITIL Foundation, SAFe Practitioner, and Power BI Certification

Benefits

Comp & perks
  • Remote work
  • Travel required 0%–25%
  • Planview Administrator Training
  • Planview Portfolios Administration Training
  • Planview Reporting Training
  • Agile and Scrum Fundamentals
  • ITIL Foundation
  • SAFe Practitioner
  • Power BI Certification