Senior Vendor Performance Manager

Highmark Health

. Oversee external vendors and take responsibility for work quality .

Posted 9/24/2026full-timeRemote • United StatesSenior💰 $72,700 - $116,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Vendor Management and Operations, with a strong focus on Financial Reporting and Budget Management. Proven ability to enhance vendor performance, ensure compliance, and drive process improvements within the Health Care industry.

Highest-signal resume keywords

Vendor ManagementBudget ManagementFinancial ReportingProject ManagementHealth Care Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor OperationsContract ComplianceProcess DevelopmentOperational SupportInvoice AccuracyData ReportingBusiness Process ImprovementSLA Performance ManagementMatrix Organization ExperienceContract Development

Soft Skills

Critical ThinkingGood CommunicationOrganizational SkillsTime ManagementFlexibility

Tools & Technologies

Microsoft Office Suite

Industry Keywords

Health Care ManagementVendor GovernanceOperational StrategyProcurementBudget-System Data

About the role

Key responsibilities & impact

Oversee external vendors and take responsibility for work quality
Plan, manage, and oversee operational support of vendor relationships
Work with client relationship teams and vendors to ensure contractual and SLA performance expectations are met
Manage day-to-day operational issues and respond to high-priority, complex, or escalated vendor requests
Recommend business process improvements based on technical problems, solutions, and business needs
Represent and champion operational needs within vendor governance processes
Escalate issues to the lead when necessary
Coach and develop peers and vendor staff
Manage vendor performance and productivity
Monitor vendor contracts and partner with procurement on contract development and renewals
Document vendor compliance with contract terms and requirements
Ensure invoice accuracy, payments, contractual compliance, and delivery of desired vendor services
Manage budgets, purchase orders, budget-system data, and monthly actual-versus-budget reporting to leadership
Assist in developing vendor strategy and operationalizing the approach
Lead creation and modification of the company-vendor operating model
Perform other responsibilities as required

Requirements

What you’ll need

Bachelor's Degree in Business, Finance/Accounting, Health Care Management, Economics or related field
6 years of relevant work experience may substitute for a Bachelor's Degree
5 years in Vendor Management, Vendor Operations, Financial Reporting OR Budget Management
5 years in the Health Care industry preferred
1 year in Project Management preferred
Critical thinking skills
Flexibility and enthusiasm for learning
Good communication skills
Ability to quickly assess situations, identify issues, and provide recommendations
Experience thriving in a matrixed organization
Experience with budget management
Ability and comfort interacting with and presenting to leaders
Strong organizational and time management skills; ability to multitask and reprioritize
Computer literacy, including Microsoft Office Suite
Process development and oversight
Travel requirement of 0%–25%