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Technical Analyst Intern
Highmark Health. Support enterprise network infrastructure and technology operations in a healthcare technology environment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting enterprise network infrastructure and technology operations within a healthcare technology environment, focusing on network monitoring, troubleshooting, and compliance with HIPAA and information security policies.
Highest-signal resume keywords
Network TroubleshootingNetwork MonitoringIncident ResolutionInfrastructure DocumentationCompliance with HIPAA
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Infrastructure SupportOperational Data AnalysisNetwork Health MonitoringChange ManagementNetwork Lifecycle Management
Soft Skills
Effective CommunicationTeam Collaboration
Industry Keywords
Healthcare TechnologyInformation Security PoliciesPrivacy PoliciesCode of Business ConductTechnical Field Degree
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Support enterprise network infrastructure and technology operations in a healthcare technology environment
- Assist with day-to-day operation, monitoring, maintenance, and improvement of the enterprise network
- Troubleshoot network connectivity and infrastructure issues
- Support network monitoring, incident investigation, change activities, equipment deployments and upgrades, infrastructure documentation, and network lifecycle projects
- Assist with network troubleshooting and monitoring network health and capacity
- Support incident and problem resolution
- Maintain network diagrams and inventories
- Assist with infrastructure changes and implementations
- Analyze operational data and identify opportunities to improve monitoring, documentation, automation, and team processes
- Participate in assigned projects, programs, planning, implementation, research, and reporting with recommendations or proposals
- Perform related duties as assigned under supervision and mentorship
Requirements
What you’ll need- Applicants must be authorized to work in the U.S. independently
- Visa sponsorship is not offered for this role
- Full or part-time enrollment in an accredited college or university baccalaureate program
- Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, Computer Engineering, or a related technical field (preferred)
- Ability to communicate effectively with colleagues, clientele, and internal or external constituencies
- Compliance with applicable laws, company policies, code of business conduct, HIPAA requirements, privacy policies, information security policies, and training requirements
Benefits
Comp & perks- Hands-on technical experience and mentorship
- Exposure to Cisco routing, switching and wireless, Cisco Nexus/Data Center technologies, Meraki, BlueCat DNS/DHCP/IPAM, SolarWinds, and ServiceNow
- Training and experience in enterprise networking and infrastructure technology
- Opportunity to participate in projects, programs, and enrichment activities
- Opportunity to develop professional, networking, troubleshooting, analytical, customer service, and communication skills