Virtual Patient Monitor

Highmark Health

. Provide continuous observation and surveillance of multiple patients across the AHN network through a central command center .

Posted 10/22/2026part-timePittsburgh • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient monitoring and communication, ensuring patient safety and comfort while adhering to HIPAA and data security guidelines. Capable of utilizing critical thinking and de-escalation techniques in high-pressure situations.

Highest-signal resume keywords

Patient MonitoringCritical ThinkingDe-Escalation TechniquesHIPAA CompliancePatient Care Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Monitoring SoftwareMedical TerminologyComputer SkillsContinuous Patient ObservationData Security Guidelines

Soft Skills

Decisive JudgementEffective CommunicationCalmness Under PressureIndependenceAttention to Detail

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient SafetyHealthcare ComplianceBehavioral ObservationShift HandoffsSafety Programs

About the role

Key responsibilities & impact

Provide continuous observation and surveillance of multiple patients across the AHN network through a central command center
Monitor patient behavior and movements using patient monitoring software
Recognize potentially harmful behaviors and verbally redirect patients via digital audio devices
Communicate patient needs to nursing staff and provide shift-to-shift handoffs
Report threats, patient safety issues, and room hazards to floor and hospital staff
Collaborate with nursing and hospital teams to maintain patient safety and comfort
Explain information to patients as necessary while preserving dignity and privacy
Follow safe work practices and participate in organizational and department safety programs
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED
1 year of previous patient care experience
Capable of continuous monitoring of multiple patients at one time
Proficient computer skills
Critical thinking skills
Decisive judgement
Ability to work independently while maintaining accuracy, consistency, and patient confidentiality
Ability to use de-escalation techniques
Ability to communicate verbally, calmly and courteously in stressful situations
Knowledge of medical terminology
Compliance with HIPAA, data security guidelines, the company Code of Business Conduct, applicable laws, regulations, policies, and training requirements