Virtual Patient Monitor

Highmark Health

. Provide continuous observation and surveillance of multiple patients across the AHN network from a central command center .

Posted 10/22/2026full-timePittsburgh • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient monitoring and communication, ensuring patient safety and confidentiality while effectively utilizing monitoring software and de-escalation techniques. Capable of critical thinking and decisive judgment in high-pressure situations.

Highest-signal resume keywords

Patient MonitoringCritical ThinkingDe-Escalation TechniquesHIPAA ComplianceMedical Terminology

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Care ExperienceContinuous MonitoringProficient Computer SkillsSafety Hazard IdentificationDigital Audio Communication

Soft Skills

Calm CommunicationIndependent WorkAccuracy and ConsistencyStress Management

Tools & Technologies

Patient Monitoring Software

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient SafetyData Security GuidelinesPrivacy PoliciesFederal and State Regulations

About the role

Key responsibilities & impact

Provide continuous observation and surveillance of multiple patients across the AHN network from a central command center
Monitor patient behavior and movements using patient monitoring software
Recognize potentially harmful behaviors and verbally redirect patients through digital audio devices
Communicate patient needs to nursing staff
Provide shift-to-shift handoffs to virtual monitoring attendants and nursing staff
Report patient safety threats and issues to floor staff and hospital teams
Identify safety hazards and communicate them for immediate intervention
Explain procedures or information to patients as necessary while maintaining dignity and privacy
Follow safe work practices and participate in organizational and department safety programs
Perform other duties as assigned or requested

Requirements

What you’ll need

High school / GED
1 year of previous patient care experience
Capable of continuous monitoring of multiple patients at one time
Proficient computer skills
Critical thinking skills
Decisive judgement
Ability to work independently while maintaining accuracy, consistency, and patient confidentiality
Ability to use de-escalation techniques
Ability to communicate verbally, calmly and courteously in stressful situations
Knowledge of medical terminology
Must comply with HIPAA, data security guidelines, the Company’s Handbook of Privacy Policies and Practices, Information Security Policy, and Code of Business Conduct
Must comply with applicable federal and state laws, rules, regulations, company policies, and training requirements