Virtual Patient Monitor

Highmark Health

. Provide continuous observation and surveillance of multiple patients across the AHN network via a central command center .

Posted 10/6/2026full-timePittsburgh • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient monitoring and safety protocols while effectively communicating patient needs and collaborating with nursing staff. Utilizes critical thinking and de-escalation techniques to ensure a safe and supportive environment for patients.

Highest-signal resume keywords

Patient MonitoringCritical ThinkingDe-Escalation TechniquesHIPAA ComplianceCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Care ExperienceMedical TerminologyProficient Computer SkillsContinuous MonitoringSafety Protocols

Soft Skills

Decisive JudgementCalm CommunicationIndependenceAccuracyConsistency

Tools & Technologies

Patient Monitoring SoftwareDigital Audio Devices

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient SafetyPrivacyData SecurityRegulationsSafety Programs

About the role

Key responsibilities & impact

Provide continuous observation and surveillance of multiple patients across the AHN network via a central command center
Maintain visual observation using patient monitoring software
Recognize potentially harmful patient behaviors and verbally redirect patients through digital audio devices
Communicate patient needs to nursing staff
Provide shift-to-shift handoff information to virtual monitoring attendants and nursing staff
Report patient safety threats and collaborate on identifying and reporting safety issues
Assure patient environment safety and identify potential hazards for hospital staff intervention
Provide explanations to patients while maintaining dignity and privacy
Follow safe work practices and participate in safety programs
Perform other duties as assigned or requested

Requirements

What you’ll need

High school diploma or GED
1 year of previous patient care experience
Capable of continuous monitoring of multiple patients at one time
Proficient computer skills
Critical thinking skills
Decisive judgement
Ability to work independently while maintaining accuracy, consistency, and patient confidentiality
Ability to use de-escalation techniques
Ability to communicate verbally, calmly and courteously in stressful situations
Knowledge of medical terminology
Compliance with HIPAA, privacy, data security, company conduct, applicable laws, regulations, policies, and training requirements