Virtual Patient Monitor

Highmark Health

. Provide continuous observation and surveillance of multiple patients across the AHN network via a central command center .

Posted 10/8/2026part-timePittsburgh • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient monitoring and communication, ensuring safety and confidentiality while effectively managing multiple patients. Utilizes critical thinking and de-escalation techniques to address patient needs and maintain a secure environment.

Highest-signal resume keywords

Patient MonitoringCritical ThinkingDe-Escalation TechniquesHIPAA ComplianceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care ExperienceMedical TerminologyProficient Computer Skills

Soft Skills

Decisive JudgementAbility to Work IndependentlyCalm Communication in Stressful Situations

Tools & Technologies

Patient Monitoring SoftwareDigital Audio Devices

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient SafetyPrivacyInformation SecurityOrganizational Safety Programs

About the role

Key responsibilities & impact

Provide continuous observation and surveillance of multiple patients across the AHN network via a central command center
Maintain visual observation using patient monitoring software
Recognize potentially harmful behaviors and verbally redirect patients through digital audio devices
Communicate patient needs to nursing staff and provide shift-to-shift handoffs
Report threats, patient safety issues, and potential room hazards to floor and hospital staff
Help assure a safe patient environment
Explain information to patients as necessary while maintaining dignity and privacy; do not counsel or provide opinions
Follow safe work practices and participate in organizational and department safety programs
Perform other duties as assigned or requested

Requirements

What you’ll need

High school / GED
1 year of previous patient care experience
Capable of continuous monitoring of multiple patients at one time
Proficient computer skills
Critical thinking skills
Decisive judgement
Ability to work independently while maintaining accuracy, consistency, and patient confidentiality
Ability to use de-escalation techniques
Ability to communicate verbally, calmly and courteously in stressful situations
Knowledge of medical terminology
Compliance with HIPAA, privacy, information security, company policy, applicable laws, and training requirements