Organizational Change Manager

Highstreet IT Solutions

. Execute organizational change management activities aligned with the OCM strategy, project plan, implementation methodology, and client objectives .

Posted 11/11/2026full-timeMaryland • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Organizational Change Management (OCM) by developing and executing communication, training, and readiness strategies for enterprise-system implementations. Proven ability to facilitate stakeholder engagement and translate complex changes into clear, actionable materials.

Highest-signal resume keywords

Organizational Change Management (OCM)Stakeholder EngagementCommunication Strategy DevelopmentTraining and Learning Plan DevelopmentResistance Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Change Impact AnalysisAudience MappingMetrics TrackingProject Lifecycle ManagementUser-Readiness Material CreationOracle Cloud FunctionalityERP ImplementationHCM ImplementationTraining DeliveryAdoption Measurement

Soft Skills

Client Relationship ManagementFacilitation SkillsCoaching SkillsAnalytical SkillsProblem-Solving Skills

Industry Keywords

Organizational DevelopmentBusiness TransformationEnterprise-System ImplementationProject GovernanceChange Champion Networks

Tech Stack

Tools & technologies

CloudERPOracle

About the role

Key responsibilities & impact

Execute organizational change management activities aligned with the OCM strategy, project plan, implementation methodology, and client objectives
Develop and maintain OCM work plans, deliverables, schedules, dependencies, risks, issues, status reporting, and metrics
Conduct stakeholder, change-impact, readiness, audience, and organizational risk analyses
Translate Oracle Cloud system, process, policy, role, and data changes into clear impacts for stakeholders
Support executive sponsorship and leadership-alignment activities through briefings, presentations, decision materials, and communication plans
Develop audience-specific communications, newsletters, emails, FAQs, presentations, job aids, manager toolkits, and go-live messages
Plan and facilitate stakeholder meetings, focus groups, workshops, listening sessions, change-network meetings, and readiness reviews
Coach managers and supervisors preparing employees for new processes, roles, responsibilities, and Oracle Cloud functionality
Support change-champion or super-user networks across departments and school locations
Develop role-based training and learning plans, including audience mapping, curriculum needs, scheduling, delivery support, and completion tracking
Create or coordinate user-readiness materials, process overviews, quick-reference guides, FAQs, and reinforcement materials
Define and track readiness and adoption measures
Identify resistance, adoption barriers, and change risks; recommend mitigations and escalate concerns
Align OCM activities with design, testing, data conversion, security, cutover, deployment, stabilization, and post-go-live milestones
Support go-live and stabilization through communications, office hours, feedback channels, issue trends, adoption reinforcement, and transition to ongoing support
Contribute to Highstreet OCM templates, tools, standards, methods, lessons learned, and reusable delivery assets

Requirements

What you’ll need

Bachelor’s degree in organizational development, communications, human resources, education, business, change management, or a related field, or equivalent relevant experience
5+ years of experience supporting technology, business transformation, organizational change, communications, training, or user-readiness initiatives
3+ years of experience delivering OCM, communications, training, readiness, or adoption services for ERP, HCM, finance, payroll, supply chain, or comparable enterprise-system implementations
Experience developing and executing stakeholder, communication, training, readiness, adoption, and resistance-management activities throughout a project lifecycle
Ability to translate complex system and process changes into clear, concise, audience-appropriate communications and learning materials
Experience working with executive sponsors, managers, business process owners, project teams, subject matter experts, and end users
Excellent client-relationship, facilitation, presentation, coaching, writing, editing, and active-listening skills
Strong stakeholder-management and meeting-facilitation skills
Strong time-management, analytical, organizational, and problem-solving skills, with close attention to detail
Ability to take ownership of assigned deliverables, work with limited supervision, respond to shifting priorities, and manage multiple deadlines
Understanding of enterprise-system implementation lifecycles, project governance, testing, cutover, deployment, and stabilization
Proven ability to deliver quality work against schedule and budget commitments in a fast-moving client-services environment

Benefits

Comp & perks

Comprehensive and competitive benefits package
Progressive work environment