Account Manager

Hilb Group

. Manage all aspects of clients’ personal insurance needs, from information gathering, preparing applications and renewal marketing to policy administration .

Posted 9/17/2026full-timeUniondale • New York • United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing personal insurance needs, including policy administration, client relationship management, and electronic record maintenance. Proficient in navigating the personal insurance market with a focus on high net worth clients and middle market carriers.

Highest-signal resume keywords

NY State Personal Lines LicensePersonal Insurance ExperienceClient Relationship ManagementMicrosoft Office ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Policy AdministrationApplication PreparationCoverage ExplanationRenewal MarketingEndorsement ProcessingCancellation ProcessingRewrite Processing

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationOrganizational SkillsTime ManagementProblem-Solving Skills

Tools & Technologies

AMS

Certifications & Qualifications

High School Degree or GEDNY State Personal Lines License

Industry Keywords

Personal InsuranceMiddle Market CarriersHigh Net Worth CarriersTravelersHanoverUticaPlymouth RockChubbPUREBerkley One

About the role

Key responsibilities & impact

Manage all aspects of clients’ personal insurance needs, from information gathering, preparing applications and renewal marketing to policy administration
Explain coverages and types of policies, suggest specific coverage enhancements, and resolve general customer inquiries
Develop and maintain strong professional relationships with clients, their representatives and insurance company personnel
Accurately and efficiently maintain electronic client account records and electronic file documentation while processing rewrites, endorsements, cancellations and renewals
Participate as a team member in a fast-paced, growing sales environment open to continuous improvement
Report to the agency located in Auburn, Pelham, Staten Island, Uniondale, or Williston Park, New York

Requirements

What you’ll need

Minimum high school degree or GED required
NY State Personal Lines license required
Minimum of 3 years personal insurance experience required
Minimum of five years of Personal Insurance industry experience required
Experience with personal middle market carriers such as Travelers, Hanover, Utica, Plymouth Rock, and high net worth carriers such as Chubb, PURE, Berkley One & Cincinnati
Ability to thrive in a fast-paced environment
Upbeat attitude and strong written, verbal, and organizational skills
Excellent time management and problem-solving skills with strong attention to detail and ability to prioritize
Proficiency with Microsoft Office and AMS

Benefits

Comp & perks

Company Paid Life Insurance, Long-Term and Short-Term Disability
Medical, Dental, Vision and FSA/HSA plans
401(k) with company match
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
Generous PTO
An awesome team of professionals!