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Accounts Receivable Representative
Hilton Grand Vacations. Complete daily customer service requests through comments/queues and team email .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in customer service and accounts receivable management, with strong organizational skills for maintaining documentation and processing billing tasks efficiently.
Highest-signal resume keywords
Accounts Receivable ExperienceMicrosoft Office ProficiencyExcel Functions ExpertiseCustomer Service SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableBilling ProcessingDocumentation ManagementData EntryMailing Procedures
Soft Skills
Team CollaborationCommunication SkillsProblem-Solving Skills
Tools & Technologies
Windows Operating SystemMicrosoft Excel
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer ServiceHOA Accounts ReceivableUS Postal ServiceQuality Compliance
About the role
Key responsibilities & impact- Complete daily customer service requests through comments/queues and team email
- Organize, identify, and record owner forwarding address updates
- Document returned mail received from the US Postal Service
- Maintain organized support documentation and filing for HOA Accounts Receivable
- Mail annual billings according to the published schedule
- Process upgrade cancellation adjustments and monthly new-owner billings
- Mail late notices to delinquent accounts in a timely manner
- Process monthly billing reports and year-end updates
- Update A/R systems as necessary
- Assist team members, Portfolio Services, and HGV Club staff with questions
- Respond to monitored and recorded telephone calls for quality and compliance
- Carry out reasonable management requests within the employee’s capabilities
Requirements
What you’ll need- Highly proficient computer skills, including Windows and Microsoft Office products
- Good command of Excel functions
- Prior accounts receivable experience desired
- High school diploma or GED
Benefits
Comp & perks- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- Go Hilton travel discounts with worldwide Hilton hotel rates
- Perks at Work employee pricing platform
- Employee Assistance Program supporting physical and mental well-being
- Paid vacation time and paid sick days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- Day One medical, dental, and vision insurance
- Paid Time Off (PTO) program
- Extraordinary travel benefits
- Work-life balance and family-friendly benefits