Generalist HR Business Partner

Hilton Grand Vacations

. Act as a trusted advisor to line managers, providing coaching and guidance on performance management, Team Member development, policy alignment, implementation, and team dynamics .

Posted 10/14/2026full-timeKnoxville • Tennessee • United StatesJunior💰 $60,000 - $64,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee relations, performance management, and coaching, with a strong focus on data-driven decision-making and organizational change support. Proficient in navigating complex workplace scenarios while fostering team development and engagement.

Highest-signal resume keywords

Employee Relations ManagementPerformance Management GuidanceCoaching and DevelopmentData Analysis and ReportingConflict Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementEmployee RelationsTalent ManagementWorkforce PlanningChange ManagementAnalytical SkillsProblem-SolvingDocumentation and Risk AssessmentCoachingTraining Facilitation

Soft Skills

Verbal CommunicationWritten CommunicationJudgment and Decision-MakingAdaptabilityInterpersonal Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

SHRM-CPSHRM-SCPPHR

Industry Keywords

HR PoliciesTeam DynamicsEngagement StrategiesSuccession PlanningOrganizational ChangeCulture and MoraleCompliance Training

About the role

Key responsibilities & impact

Act as a trusted advisor to line managers, providing coaching and guidance on performance management, Team Member development, policy alignment, implementation, and team dynamics
Advise and coach Leaders and Team Members on HR policies, procedures, and real-time workplace scenarios
Provide performance management guidance, including coaching, counseling, and career development discussions
Coach managers on engagement and retention strategies and identify opportunities for proactive intervention
Support complex employee relations issues and critical conversations
Leverage HR data, including turnover and engagement survey results, to inform recommendations and people-led decisions
Support change management initiatives and leadership transitions
Serve as the first escalation point for Team Member workplace concerns after Help Desk resolution or routing
Conduct structured intake interviews, document and classify concerns, and recommend actions based on findings, precedent, and risk assessment
Triage employee relations cases for direct management or routing to Team Member Relations and HR Business Partner Managers
Guide leaders through corrective action processes, including termination, ensuring documentation, consistency, and risk mitigation
Monitor regional case trends and proactively address them with the HRBP Manager
Support talent management, workforce and succession planning, performance planning, and annual salary review cycles
Support organizational changes and restructuring with focus on culture and morale
Facilitate talent review calibration meetings and follow up on development, training, and mentoring plans
Partner with HRBP leadership on consistent HR program and policy application
Collaborate with business leaders and learning and development teams on targeted learning experiences
Complete required company training and compliance courses and adhere to company policies

Requirements

What you’ll need

BA/BS/Bachelor's Degree or 3+ years of relevant experience may be considered in place of the education requirement
1–3 years of related experience
Ability to demonstrate excellent verbal and written communication skills
Advanced proficiency in Microsoft Word, Excel, and PowerPoint, with ability to learn and adapt to new technology and platforms
Expertise in managing complex employee relations issues, including conflict resolution and coaching managers through difficult situations
Strong diagnostic, problem-solving, and analytical skills
Ability to anticipate needs and demonstrate good judgement and decision-making skills
Ability to work in a fast-paced, high-pressure environment
Occasional regional travel in the Smokey Mountain area and Nashville may be required
Preferred certifications: SHRM-CP, SHRM-SCP, or PHR

Benefits

Comp & perks

Recognition Programs and Rewards
Excellent health care options, including medical, dental, and vision
Go Hilton: Travel Discounts Program Hilton hotel rates worldwide
Perks at work: Employee Pricing platform
Employee Assistance Program that supports your physical and mental well-being
Paid Vacation Time and Paid Sick Days
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
Day One medical, dental and vision insurance
Paid Time Off (PTO) program
Extraordinary travel benefits
Reasonable accommodation for individuals with disabilities