Marketing Agent

Hilton Grand Vacations

. Dial leads from assigned lead campaigns and transfer calls to Sales Executives, Telemarketing Agents and/or Customer Service to sell Timeshare, Marketing Package or solve membership issues .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates superior sales knowledge and the ability to close sales effectively while maintaining a positive demeanor in customer interactions. Possesses detailed knowledge of the timeshare industry and the ability to handle challenging customer situations.

Highest-signal resume keywords

Superior Sales KnowledgeTimeshare Industry KnowledgeBasic Computer SkillsBasic Math SkillsGoal Oriented

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Upbeat DemeanorAbility to Handle Challenging Customers

Industry Keywords

TimeshareSales CenterLead CampaignsWarm Transfer CallsCustomer ServiceSales ExecutivesTelemarketing AgentsMembership IssuesHGV-Authorized InformationEligibility Requirements

About the role

Key responsibilities & impact

Dial leads from assigned lead campaigns and transfer calls to Sales Executives, Telemarketing Agents and/or Customer Service to sell Timeshare, Marketing Package or solve membership issues
Call leads and warm transfer calls to Sales Executives to generate additional volume and/or package sales
Take inbound calls from campaigns and determine where the lead should be directed
Maintain an upbeat, positive demeanor when interacting with Hilton guests, coworkers, supervisors, and managers
Maintain individual sales and marketing goals for performance
Ensure guests meet minimum eligibility requirements to tour the sales center
Distribute only HGV-authorized information and ensure that information is accurate

Requirements

What you’ll need

Superior sales knowledge and ability to close the sale
Basic computer skills
Basic math skills
Detailed and goal oriented
Timeshare industry knowledge
Ability to handle challenging customers and phone calls
Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN)

Benefits

Comp & perks

Excellent earnings package and uncapped commissions
Outstanding health care options (medical, dental, and vision that encourage preventative care)
Paid Time Off (PTO)
All new Team Members are automatically enrolled in the HGV Retirement Savings Plan
Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night
Friends & Family discounts for your loved ones
First day benefits for new employees