FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Marketing Representative – In House, Pre Arrival
Hilton Grand Vacations. Receive pre-arrival allocations of upcoming Hilton Grand Vacations Club Members, RCI exchangers, renters, and marketing-identified customers staying on property .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while effectively managing guest interactions and marketing initiatives. Proficient in maintaining performance metrics and ensuring compliance with operational standards.
Highest-signal resume keywords
Customer ServicePerformance MetricsMicrosoft OfficeGuest CommunicationTeam Environment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Professional ImageMotivational SkillsCommunication Skills
Certifications & Qualifications
High School Graduate
Industry Keywords
Hilton Grand VacationsTimeshare SalesMarketing InitiativesGuest AppointmentsGifting Procedures
About the role
Key responsibilities & impact- Receive pre-arrival allocations of upcoming Hilton Grand Vacations Club Members, RCI exchangers, renters, and marketing-identified customers staying on property
- Call assigned leads before arrival to offer customer/marketing services and invite eligible arrivals to qualified timeshare sales presentations
- Provide customer service to guests while projecting a professional company image
- Conduct in-room calls after check-in to book owners, renters, and exchanges on presentations if not captured face-to-face at check-in
- Follow up with guests and provide customer service
- Meet or exceed marketing metrics and maintain personal performance metrics
- Ensure guests meet minimum eligibility requirements for gifts
- Champion Hilton quality customer care across marketing channels
- Manage workloads and update reports
- Distribute only authorized HGV information, collateral, and materials
- Maintain location operating standards and follow gifting procedures
- Assist with tour or marketing-related issues
- Communicate guest needs to resort operations
- Confirm guest appointments to maximize tour show rates
- Ensure marketing initiatives are delivered
- Foster a motivated team environment
- Carry out reasonable management requests
Requirements
What you’ll need- High School Graduate
- Intermediate Microsoft Office and operating system knowledge
- Must be available to work weekends, holidays, mornings, nights, and any other days/hours as required per business needs