Revenue Optimization Specialist

Hilton Grand Vacations

. Manage regional tour grids and maintain accurate, timely tour data in VOICE, Clarity, and Concierge to support scheduling and room inventory management.

Posted 10/27/2026full-timeOrlando • Florida • United StatesMid-LevelSenior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing tour grids and room inventory through effective data analysis and reporting. Proficient in utilizing tools like VOICE, Clarity, and Concierge to optimize scheduling and support revenue initiatives.

Highest-signal resume keywords

Tour Grid ManagementData AnalysisAdvanced Excel ExperienceCommunication SkillsTimeshare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisTour PlanningForecastingRoom Inventory ManagementPerformance ReportingProcess ImprovementSystem AutomationYield ManagementTour CodingDashboard Maintenance

Soft Skills

Analytical SkillsPrioritizationFlexibilityCommunication

Tools & Technologies

VOICEClarityConciergeMicrosoft OfficeExcelHyperionOracleCognos

Industry Keywords

Revenue OptimizationSales ProductivityTour-to-Sale ConversionGuest ProfilesVacation Ownership

Tech Stack

Tools & technologies

CognosOracle

About the role

Key responsibilities & impact

Manage regional tour grids and maintain accurate, timely tour data in VOICE, Clarity, and Concierge to support scheduling and room inventory management.
Coordinate tour waves, slot releases, allocations, and overbooking strategies with Sales, Marketing, Revenue Optimization, Financial, Yield Management, and Room Inventory teams.
Develop staffing and tour-planning templates forecasting demand 6–9 months ahead, aligning room inventory, PTO allowances, and staffing with sales goals.
Analyze tour and sales productivity, including VPG, show rates, and tour-to-sale conversion; maintain dashboards and distribute timely reports and actionable insights.
Audit tour data and room inventory usage; partner with Tour Specialists on bookings, tour coding, package setup, and team resources.
Assist with process improvements, system automation, and reducing manual entry.
Participate in allocation, inventory, staffing, and performance meetings and share best practices across sites.
Support revenue-optimization initiatives and resolve operational challenges affecting tour grids, room inventory, and yield.
Evaluate guest profiles, geography, and revenue potential to maximize yield and profitability.
Complete required training and compliance courses; adhere to company policies and perform other related duties.

Requirements

What you’ll need

Must be proficient in Windows, Microsoft Office, including Excel, Word, Outlook, and PowerPoint
Strong analytical skills
Ability to effectively communicate
Ability to set priorities and handle multiple requests in a dynamic environment
Flexible work schedule to include nights, weekends, and holidays
Timeshare or Vacation Ownership experience (preferred)
Experience working across multiple regions (preferred)
Advanced Excel Experience (preferred)
Experience with Hyperion, Oracle, and/or Cognos (preferred)

Benefits

Comp & perks

Driven base pay plus monthly performance incentives
Get your earned pay any time before payday through DailyPay*
Medical, Dental, and Vision benefits starting on Day One
Generous Vacation Time Off Program and Paid Sick Time
GO Hilton Discounted hotel rates worldwide
Tuition reimbursement programs
Recognition Programs and Rewards
Internal Growth and Career Pathing