Sales & Marketing Operations Specialist

Hilton Grand Vacations

. Manage and calculate Spiffs/STIs to incentivize and reward sales teams .

Posted 10/13/2026full-timeOrlando • Florida • United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales and marketing operations, with a strong focus on data analysis, process improvement, and compliance. Proficient in CRM systems and MS Office, with exceptional organizational and communication skills to support strategic initiatives.

Highest-signal resume keywords

Sales And Marketing OperationsData AnalysisCRM Systems ProficiencyStrategic Decision-MakingProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsMarketing OperationsData AnalysisInvoice ProcessingFinancial Record MaintenanceSales And Marketing Strategy DevelopmentTrend AnalysisOperational Process StreamliningCustomer Review ProcessingSpiffs And STIs Management

Soft Skills

Analytical SkillsOrganizational SkillsAttention To DetailCommunication SkillsTeamwork And Collaboration

Tools & Technologies

CRM SystemsMS Office SuiteIndustry-Specific Software

Industry Keywords

SalesMarketingComplianceCustomer ReviewsOperational Support

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Manage and calculate Spiffs/STIs to incentivize and reward sales teams
Process Spark points for positive customer reviews
Accurately code and process invoices, ensuring timely payments and maintaining financial records
Develop and implement streamlined sales and marketing operational processes
Monitor and analyze sales and marketing data, identifying trends and opportunities for improvement
Collaborate with sales and marketing teams to provide operational support
Ensure compliance with company policies and procedures
Stay updated on industry trends and best practices and suggest innovative solutions
Provide data-driven reports and insights to management with strategic recommendations
Assist in developing and executing strategic sales and marketing plans

Requirements

What you’ll need

Bachelor's degree in Business Administration, Marketing, or a related field, with a strong academic background
Minimum of 2 years of experience in sales and marketing operations
Exceptional analytical skills, with the ability to interpret complex data and make informed, strategic decisions
Excellent organizational skills and meticulous attention to detail
Proficiency in CRM systems and MS Office suite
Knowledge of industry-specific software and tools is highly advantageous
Ability to work independently, manage multiple projects, and prioritize tasks effectively in a fast-paced environment
Strong written and verbal communication skills
Proactive, solution-oriented mindset
Excellent teamwork and collaboration skills

Benefits

Comp & perks

Spiffs/STIs to incentivize and reward sales teams
Spark points for positive customer reviews