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Client Services – Creative Project Manager
Hire Digital. Manage day-to-day relationships with clients and key stakeholders.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships and creative project management, ensuring alignment with client objectives and delivering high-quality marketing solutions. Proficient in coordinating cross-functional teams and managing multiple projects in a fast-paced environment.
Highest-signal resume keywords
Client Services ExperienceCreative Project ManagementStakeholder ManagementExcellent Communication SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementCreative BriefingQuality ReviewFeedback ProvisionTimeline Management
Soft Skills
Organizational SkillsClient-Facing SkillsProblem-Solving Skills
Industry Keywords
Agency ExperienceDigital MarketingAdvertisingContent ProductionCreative Studio
About the role
Key responsibilities & impact- Manage day-to-day relationships with clients and key stakeholders.
- Understand client objectives, requirements, priorities, and feedback.
- Translate client needs into clear briefs and actionable direction for creative teams.
- Coordinate designers, copywriters, strategists, developers, and other specialists.
- Review creative and marketing deliverables for quality, accuracy, brand consistency, and alignment with the brief.
- Manage project timelines, revisions, approvals, and multiple concurrent workstreams.
- Present work, discuss feedback, and manage client expectations confidently.
- Identify risks, unclear requirements, or delivery issues early and recommend solutions.
Requirements
What you’ll need- At least 5+ years of experience in client services, account management, creative project management, or marketing project management.
- Experience working in an agency, creative studio, digital marketing, advertising, content, or production environment.
- Strong client-facing and stakeholder-management experience.
- Proven ability to manage creative or marketing projects from briefing through final delivery.
- Good creative judgment and strong attention to detail.
- Comfortable reviewing creative work and providing constructive feedback.
- Excellent communication, organisation, and project-management skills.
- Able to manage multiple clients and projects in a fast-paced remote environment.