Senior Creative Account Manager

Hire Digital

. Own and manage key client relationships and day-to-day communication.

Posted 10/8/2026full-timeRemote • Philippines, MalaysiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and leading creative projects, with a strong focus on communication, feedback, and quality control. Capable of translating business needs into actionable creative briefs while ensuring deliverables meet client expectations.

Highest-signal resume keywords

Senior Account ManagementClient ServicesCreative Project ManagementCreative Work ReviewRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Creative BriefingQuality ControlProject CoordinationFeedback ManagementCreative Workflow Understanding

Soft Skills

Excellent CommunicationPresentation SkillsStrong Creative JudgmentOrganizational Skills

Industry Keywords

Advertising AgencyDigital MarketingCreative AgencyClient Stakeholders

About the role

Key responsibilities & impact

Own and manage key client relationships and day-to-day communication.
Lead client discussions to understand objectives, requirements, and priorities.
Translate business needs into clear and actionable creative briefs.
Advise clients and manage expectations around scope, timelines, and deliverables.
Coordinate closely with designers, copywriters, strategists, and other creative specialists.
Review creative work for quality, accuracy, brand alignment, and overall effectiveness.
Provide clear, constructive feedback and creative direction to internal teams.
Consolidate and manage client feedback, revisions, and approvals.
Identify risks, gaps, or unclear requirements early and recommend solutions.
Ensure all deliverables are polished and client-ready.

Requirements

What you’ll need

Significant experience in senior account management, client services, or creative project/account management.
Strong background within a creative, advertising, digital, or marketing agency.
Proven experience managing senior client stakeholders and complex creative projects.
Excellent communication, presentation, and relationship-management skills.
Strong creative judgment with a keen eye for detail.
Ability to confidently review and challenge creative work when required.
Strong understanding of creative workflows, briefing, feedback, and quality control.
Highly organised and comfortable managing multiple clients and projects simultaneously.