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Hiver

Senior QA

Hiver

. Own end-to-end quality for assigned product areas and features.

Posted 10/27/2026full-timeBengaluru • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in software quality engineering with a focus on automation, test strategy design, and collaboration with cross-functional teams. Proficient in building and maintaining automated test suites for customer-facing AI features, ensuring high-quality releases through effective debugging and test reliability improvements.

Highest-signal resume keywords
Software Quality EngineeringCoded Automation Using PythonAutomated Test Suites for UI and APICI/CD IntegrationExperience with Customer-Facing AI Features

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Functional TestingRegression TestingIntegration TestingDebuggingTest Strategy DesignTest Reliability ImprovementBuilding Golden DatasetsDesigning EvalsAutomation ROIFlaky Test Identification
Soft Skills
CollaborationJudgmentAnalytical Skills
Tools & Technologies
PythonTypeScriptPytestPlaywrightCI/CD Pipelines
Industry Keywords
Customer-Facing AI FeaturesAgentsCopilotsRAGClassification

Tech Stack

Tools & technologies
PythonTypeScript

About the role

Key responsibilities & impact
  • Own end-to-end quality for assigned product areas and features.
  • Design, review, and execute comprehensive functional, regression, and integration test strategies.
  • Lead feature-level release sign-offs with engineering and product.
  • Debug failures across UI, backend, and APIs to identify root causes.
  • Collaborate with Customer Support to reproduce, analyze, and prevent customer-reported issues.
  • Build, extend, and maintain automated test suites for UI, API, and backend services.
  • Identify and fix flaky tests to improve test reliability.
  • Reduce manual regression time through automation ROI.
  • Integrate automated tests into CI/CD pipelines and ensure fast feedback cycles.
  • Collaborate with developers to shift quality left through testability, better coverage, and early validation.

Requirements

What you’ll need
  • 4+ years of experience in software quality engineering.
  • Hands-on QA experience on customer-facing AI features such as agents, copilots, RAG or classification.
  • A track record of building and maintaining golden datasets from real customer data.
  • Experience designing evals: rubrics, LLM-as-judge, and regression runs on every prompt or model change.
  • Strong coded automation using Python or TypeScript, pytest or Playwright, and CI.
  • The judgement to own the release bar for a non-deterministic product.

Benefits

Comp & perks
  • Experience with eval and observability tools such as Langfuse, LangSmith, Braintrust, Ragas, DeepEval or promptfoo.
  • Red-teaming and safety testing: prompt injection, jailbreaks, PII leakage and bias.
  • Background in B2B SaaS, customer support or helpdesk products.
  • Synthetic test data or conversation generation, and using LLMs to generate test cases.
  • Production quality monitoring, including sampling live traffic, human review loops and quality dashboards.
  • Working knowledge of how LLM features are built (prompts, RAG, tool calling), so failures can be traced to a cause.