Water Safety Account Manager

HOH Water Technology, Inc.

. Retain and grow an assigned book of Water Safety accounts through consistent, high-value service .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Water Safety Management, including compliance with ANSI/ASHRAE Standards and effective client relationship management. Proven ability to implement Water Management Programs and drive compliance outcomes while maintaining strong documentation and communication skills.

Highest-signal resume keywords

ASSE 12080 Legionella Water Safety CertificationWater Management Programs ImplementationLegionella Risk ManagementAccount ManagementExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Water Safety ComplianceEnvironmental Risk AssessmentsLegionella TestingDocumentation ManagementClient Coordination

Soft Skills

Relationship BuildingConflict ResolutionStakeholder EngagementProblem Solving

Tools & Technologies

CRM SoftwareMicrosoft Office

Certifications & Qualifications

ASSE 12080 Legionella Water Safety CertificationCWT Certification

Industry Keywords

ANSI/ASHRAE Standard 188Water TreatmentInfection ControlCompliance StandardsEnvironmental Health

About the role

Key responsibilities & impact

Retain and grow an assigned book of Water Safety accounts through consistent, high-value service
Build and maintain relationships with key decision makers and stakeholders across facilities, operations, infection control, and administration
Grow revenue by identifying and delivering solutions addressing evolving compliance needs, including Water Management Programs, filters, supplemental disinfection, Legionella testing, and remediation products
Facilitate contract renewals and maintain current agreements for every account
Conduct scheduled business reviews according to HOH service guidelines
Own compliance outcomes for assigned clients and ensure requirements of active Water Management Programs and applicable regulatory standards are met
Facilitate Water Safety Committee meetings, drive agenda clarity, and document outcomes
Maintain current compliance logs, communicate non-compliance with a remediation path, and execute off-ramp plans for persistently non-compliant clients
Coordinate Legionella sampling through direct collection, client coordination, or Water Quality Engineers
Ensure service reports, lab reports, Legionella test results, and disinfection reports are accurately captured in the system of record
Implement new Water Management Programs with the Water Safety Product Manager, owning onboarding execution and client-facing delivery
Drive implementation through verification and validation steps defined by ANSI/ASHRAE Standard 188 and each client's program
Serve as the primary day-to-day technical resource for clients
Answer compliance questions, interpret program requirements, and guide facility contacts through obligations
Perform or assist with environmental and facility risk assessments
Escalate product, content, or technical resource gaps to the Water Safety Product Manager

Requirements

What you’ll need

ASSE 12080 Legionella Water Safety and Management Certification strongly preferred and required within 1 year of hire
Bachelor's degree preferred
Other relevant water safety/water treatment industry certifications (e.g., CWT) are a plus
Working knowledge of Legionella risk management, ANSI/ASHRAE Standard 188/514, AAMI ST-108, and water safety compliance
Experience in water safety, water treatment, environmental health, engineering, microbiology, or related technical fields
Experience in account management, client services, or compliance-driven programs
Proven ability to manage a multi-account book of business with strong documentation, scheduling, and follow-through
Excellent communication skills, with the ability to translate complex regulatory requirements into plain language for facility contacts and decision makers
Comfort having difficult conversations with non-compliant clients and driving them to resolution
Experience building relationships with stakeholders at multiple levels of a client organization
Proficiency with CRM, Microsoft Office, and related business systems
Ability to travel 25-50% of the time
Maintain a valid driver's license

Benefits

Comp & perks

Medical and Dental Insurance with generous employer contributions
HSA contributions
401(k) with company matching
Life Insurance
PTO and paid holidays, including HOH's year-end holiday break
Company-wide profit-sharing program
Ongoing professional development
Technical training
Industry education
Leadership development opportunities
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