ECM Care Manager – Housing Specialist

Holistic Wellness Center

. Manage an assigned caseload of ECM and CS members .

Posted 10/7/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $18 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, healthcare coordination, and community outreach, with a strong emphasis on communication and organization skills. Proficient in maintaining documentation and supporting members in accessing essential resources for housing stability.

Highest-signal resume keywords

Case Management ExperienceHealthcare CoordinationCommunity OutreachBilingual Spanish AbilityStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Documentation SkillsOrganization SkillsHousing SupportTelehealth CoordinationMember Needs Assessment

Soft Skills

Independent WorkConfidentiality Maintenance

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Enhanced Care ManagementCommunity SupportsHealthcare ServicesSocial ServicesField Visits

About the role

Key responsibilities & impact

Manage an assigned caseload of ECM and CS members
Coordinate healthcare services, referrals, and community resources
Assist with housing searches, applications, supporting documents, and housing stability
Communicate with healthcare providers, landlords, property managers, and community partners
Conduct in-person appointments, telehealth visits, and follow-up outreach
Maintain timely contact notes, care plans, and housing plans
Participate in a designated monthly outreach week, generally at the beginning or toward the end of the month
Organize field visits by location
Communicate member needs or barriers to the supervisor
Support members receiving Enhanced Care Management and Community Supports in accessing healthcare, community resources, and stable housing

Requirements

What you’ll need

Must reside in California
Available for regular travel throughout Monterey, San Benito, Mariposa, and Contra Costa counties
Valid driver’s license and reliable transportation
Strong computer, communication, organization, and documentation skills
Ability to work independently and maintain member confidentiality
Experience in case management, housing support, social services, or community outreach preferred
A real estate license is not required
One weekly 7 AM–3 PM shift, three 9 AM–5 PM shifts, and one 10 AM–6 PM shift
Bilingual Spanish ability is included in the application screening questions

Benefits

Comp & perks

Flexible schedule
Opportunity for advancement
Paid time off
Wellness resources
Supportive team environment
Training and professional development
Flexible work from home options