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Homebound

Implementation Manager, Field-Based

Homebound

. Serve as the first point of escalation for technology troubleshooting in the field .

Posted 9/29/2026full-timeDallas • Texas • United StatesMid-LevelSenior💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technology adoption and field operations, with a strong focus on driving process improvements and effective communication across diverse teams. Proven ability to analyze metrics and synthesize feedback into actionable insights for product development.

Highest-signal resume keywords
Field Operations ExperienceTechnology AdoptionAnalytical SkillsExcellent CommunicationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical Program CoordinationSolutions ImplementationAdoption Metric TrackingRoot Cause AnalysisSchedule Maintenance
Soft Skills
Structured ThinkingHigh Emotional IntelligenceInitiativeRelationship Building
Tools & Technologies
Mobile Field AppVideo Capture Program
Industry Keywords
Residential ConstructionHomebuildingField Operations Technology

About the role

Key responsibilities & impact
  • Serve as the first point of escalation for technology troubleshooting in the field
  • Resolve daily escalations from Superintendents
  • Maintain weekly in-field presence across Dallas and, over time, Houston
  • Own technology onboarding for new Superintendents and trade partners
  • Maintain mobile field app training after initial launch
  • Hold Superintendents accountable to best practices, including schedule maintenance and video capture
  • Translate field feedback into product insights with the Implementation Manager and product managers
  • Co-own Super adoption metrics in Texas and diagnose adoption blockers
  • Intervene one-on-one to course-correct adoption issues
  • Ensure the platform generates reliable data to train AI models
  • Shadow Superintendents on new community schedules
  • Iterate task universe and sequencing based on site reality
  • Handle in-field schedule adjustments
  • Identify bottlenecks and recommend improvements to execution speed, cost, and quality
  • Synthesize observed needs into actionable product-team input
  • Run the third-party video capture program in market
  • Onboard capture partners, validate uploaded submissions, and ensure payment and feedback loops
  • Build relationships across product, operations, estimation, and procurement
  • Keep schedules, tasks, and best practices aligned across field and central operations
  • Collaborate with front-line construction partners

Requirements

What you’ll need
  • 4+ years of experience in field operations, construction supervision, technical program coordination, solutions implementation, or process improvement
  • Demonstrated ability to drive technology adoption within field teams and achieve quantitative measures of success
  • Experience in residential construction, homebuilding, or field operations technology is a strong plus
  • Based in Dallas with weekly jobsite presence; future expectation of regular presence in Houston
  • Strong analytical skills, including adoption metric tracking and root cause analysis
  • Excellent communication skills with the ability to translate between field, technical, and business stakeholders
  • Structured thinker with high EQ and initiative
  • Ability to drive tactical execution and build processes for scale
  • Ability to work legally in the United States, as reflected by the employment visa sponsorship question

Benefits

Comp & perks
  • Equity
  • Benefits information available via the employer’s benefits page
  • Equal opportunity employment commitment